Pengaruh pelatihan komunikasi interpersonal terhadap kohesivitas kelompok pada divisi food and beverage product hotel X bintang 5 Yogyakarta

This study aims to look at the effectiveness of the training of interpersonal communication on group cohesiveness in the division of food & beverage product X 5 star hotel in Yogyakarta. The materials and design of training used in this study have been prepared using the elements of interpersona...

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Bibliographic Details
Main Authors: Ammy Novita Setiawati, Bagus Riyono
Format: Article
Language:English
Published: University of Muhammadiyah Malang 2018-03-01
Series:Jurnal Ilmiah Psikologi Terapan
Subjects:
Online Access:https://ejournal.umm.ac.id/index.php/jipt/article/view/4560/4768
Description
Summary:This study aims to look at the effectiveness of the training of interpersonal communication on group cohesiveness in the division of food & beverage product X 5 star hotel in Yogyakarta. The materials and design of training used in this study have been prepared using the elements of interpersonal communication according to DeVito (1989), namely: openness, empathy, being supportive, positive attitude and equality. This research used experimental research design untreated control group design with pretest and posttest. Respondents consisted of 32 subjects were divided into two groups: the experimental group and the control group. Measurement of group cohesiveness using group cohesiveness scale which is based on the theory of group cohesiveness Widmeyer (Paola & Carless, 2000) in four dimensions, namely the integration of the task group, the integration of social groups, interest groups of individuals to the task, and the interest of the individual to the social group.The results of data analysis using Wilcoxon T-test found significant difference before, after and follow up after the perpetration of interpersonal communication training with a value of Chi Square = 5.200 and 0.000 significance ( P < 0.05 ) .
ISSN:2301-8267
2540-8291