Talent Retention at Commercial Banks in Vietnam

This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commerc...

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Main Authors: Nguyen Ngoc Mai, Vo Hoang Ngoc Thuy
Format: Article
Language:English
Published: EconJournals 2021-01-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/10908
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author Nguyen Ngoc Mai
Vo Hoang Ngoc Thuy
author_facet Nguyen Ngoc Mai
Vo Hoang Ngoc Thuy
author_sort Nguyen Ngoc Mai
collection DOAJ
description This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commercial banks in Vietnam. The research has identified the following four factors influencing talent retention: Job satisfaction, Motivation, Commitment and Loyalty. In addition, the study surveyed the Snowball sampling method and collected 877 satisfactory questionnaires, performed quantitative research and tested the linear structural model of SEM. Research results show that among the factors that affect talent retention, job satisfaction is the most influential, followed by commitment, loyalty and work motivation. The research's contribution helps bank leaders to have appropriate policies to retain their bank's talents. Keywords: Talent retention talent, Commitment; Job satisfaction; Loyalty; Motivation. JEL Classifications: J20, J28 DOI: https://doi.org/10.32479/irmm.10908
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spelling doaj.art-930a84e8c74149d998be3d41b4f7d4352023-02-15T16:17:23ZengEconJournalsInternational Review of Management and Marketing2146-44052021-01-011115031Talent Retention at Commercial Banks in VietnamNguyen Ngoc Mai0Vo Hoang Ngoc Thuy1Thu Dau Mot University, Binh Duong, VietnamThu Dau Mot University, Binh Duong, Vietnam This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commercial banks in Vietnam. The research has identified the following four factors influencing talent retention: Job satisfaction, Motivation, Commitment and Loyalty. In addition, the study surveyed the Snowball sampling method and collected 877 satisfactory questionnaires, performed quantitative research and tested the linear structural model of SEM. Research results show that among the factors that affect talent retention, job satisfaction is the most influential, followed by commitment, loyalty and work motivation. The research's contribution helps bank leaders to have appropriate policies to retain their bank's talents. Keywords: Talent retention talent, Commitment; Job satisfaction; Loyalty; Motivation. JEL Classifications: J20, J28 DOI: https://doi.org/10.32479/irmm.10908 https://econjournals.com/index.php/irmm/article/view/10908
spellingShingle Nguyen Ngoc Mai
Vo Hoang Ngoc Thuy
Talent Retention at Commercial Banks in Vietnam
International Review of Management and Marketing
title Talent Retention at Commercial Banks in Vietnam
title_full Talent Retention at Commercial Banks in Vietnam
title_fullStr Talent Retention at Commercial Banks in Vietnam
title_full_unstemmed Talent Retention at Commercial Banks in Vietnam
title_short Talent Retention at Commercial Banks in Vietnam
title_sort talent retention at commercial banks in vietnam
url https://econjournals.com/index.php/irmm/article/view/10908
work_keys_str_mv AT nguyenngocmai talentretentionatcommercialbanksinvietnam
AT vohoangngocthuy talentretentionatcommercialbanksinvietnam