First come, First served: Enhancing the Convenience Store Service Experience

First come, First served: Enhancing the Convenience Store Service Experience

<p>One distinctive characteristic of Taiwanese city streets is the omnipresence of convenience stores. These clean, brightly lit stores are in operation 24 hours a day, seven days a week, and offer a wide range of constantly updated lifestyle products and services. Past research in convenience...

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Bibliographic Details
Main Authors: Yuan-Ling Chiao, Ching-Hu Lu, Peiling Liu
Format: Article
Language:English
Published: Chinese Institute of Automation Engineers (CIAE) & Taiwan Smart Living Space Association (SMART LISA) 2012-09-01
Series:International Journal of Automation and Smart Technology
Subjects:
Convenience
frontline service employees
living lab methodologies
seamless sensing
seamful actuating
Online Access:http://www.ausmt.org/index.php/AUSMT/article/view/141

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