Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India
Background: Conflict is an inevitable and integral part of any work environment including nursing. Unresolved conflicts among nurses may lead to increased errors in patient care, affect their morale, and even increase turnover. Objective: The objective of the study is to determine the conflict-handl...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wolters Kluwer Medknow Publications
2021-01-01
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| Series: | Journal of Applied Sciences and Clinical Practice |
| Subjects: | |
| Online Access: | http://www.jascp.org/article.asp?issn=2772-364X;year=2021;volume=2;issue=2;spage=59;epage=61;aulast=Sharma |
| _version_ | 1827986032841195520 |
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| author | Tarika Sharma Manisha Bhatia Gaddam Rachel Andrews R Mahesh |
| author_facet | Tarika Sharma Manisha Bhatia Gaddam Rachel Andrews R Mahesh |
| author_sort | Tarika Sharma |
| collection | DOAJ |
| description | Background: Conflict is an inevitable and integral part of any work environment including nursing. Unresolved conflicts among nurses may lead to increased errors in patient care, affect their morale, and even increase turnover. Objective: The objective of the study is to determine the conflict-handling styles practiced by newly joined nursing staff working in a tertiary care hospital. Materials and Methods: This descriptive cross-sectional study was conducted on newly joined 297 nurses. Standardized Thomas-Kilmann Conflict Mode Instrument was used to collect the data. Nurses were asked to give answers that characterized their dominant response in a conflict situation. Results: A total of 34.7% nurses used accommodating style for conflict management whereas 30.3% used collaborating style. It was followed by compromising, competing, and avoiding styles of conflict management. Conclusion: There is a need to enhance nurses' conflict management skills which in long run may lead to improvement in the quality of work as well as job satisfaction among nurses. |
| first_indexed | 2024-04-09T23:25:18Z |
| format | Article |
| id | doaj.art-9357fceefc354785a9a4024faef0f7d4 |
| institution | Directory Open Access Journal |
| issn | 2772-364X 2772-3658 |
| language | English |
| last_indexed | 2024-04-09T23:25:18Z |
| publishDate | 2021-01-01 |
| publisher | Wolters Kluwer Medknow Publications |
| record_format | Article |
| series | Journal of Applied Sciences and Clinical Practice |
| spelling | doaj.art-9357fceefc354785a9a4024faef0f7d42023-03-21T11:09:26ZengWolters Kluwer Medknow PublicationsJournal of Applied Sciences and Clinical Practice2772-364X2772-36582021-01-0122596110.4103/jascp.jascp_5_21Conflict management styles of nurses at all india institute of medical sciences, New Delhi, IndiaTarika SharmaManisha BhatiaGaddam Rachel AndrewsR MaheshBackground: Conflict is an inevitable and integral part of any work environment including nursing. Unresolved conflicts among nurses may lead to increased errors in patient care, affect their morale, and even increase turnover. Objective: The objective of the study is to determine the conflict-handling styles practiced by newly joined nursing staff working in a tertiary care hospital. Materials and Methods: This descriptive cross-sectional study was conducted on newly joined 297 nurses. Standardized Thomas-Kilmann Conflict Mode Instrument was used to collect the data. Nurses were asked to give answers that characterized their dominant response in a conflict situation. Results: A total of 34.7% nurses used accommodating style for conflict management whereas 30.3% used collaborating style. It was followed by compromising, competing, and avoiding styles of conflict management. Conclusion: There is a need to enhance nurses' conflict management skills which in long run may lead to improvement in the quality of work as well as job satisfaction among nurses.http://www.jascp.org/article.asp?issn=2772-364X;year=2021;volume=2;issue=2;spage=59;epage=61;aulast=Sharmaassessmentconflictconflict management stylesnurses |
| spellingShingle | Tarika Sharma Manisha Bhatia Gaddam Rachel Andrews R Mahesh Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India Journal of Applied Sciences and Clinical Practice assessment conflict conflict management styles nurses |
| title | Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India |
| title_full | Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India |
| title_fullStr | Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India |
| title_full_unstemmed | Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India |
| title_short | Conflict management styles of nurses at all india institute of medical sciences, New Delhi, India |
| title_sort | conflict management styles of nurses at all india institute of medical sciences new delhi india |
| topic | assessment conflict conflict management styles nurses |
| url | http://www.jascp.org/article.asp?issn=2772-364X;year=2021;volume=2;issue=2;spage=59;epage=61;aulast=Sharma |
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