Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers

This study focuses on how the concept of country of origin (COO) and national loyalty affect purchasing decisions of prospective travelers when purchasing airline tickets. The objectives of this study are to understand: (a) the relationship between demographic structures of travelers and their natio...

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Main Authors: Talha Harcar, Ersem Karadag
Format: Article
Language:English
Published: University of South Florida (USF) M3 Publishing 2022-03-01
Series:Journal of Global Business Insights
Subjects:
Online Access:https://digitalcommons.usf.edu/globe/vol7/iss1/2
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author Talha Harcar
Ersem Karadag
author_facet Talha Harcar
Ersem Karadag
author_sort Talha Harcar
collection DOAJ
description This study focuses on how the concept of country of origin (COO) and national loyalty affect purchasing decisions of prospective travelers when purchasing airline tickets. The objectives of this study are to understand: (a) the relationship between demographic structures of travelers and their national loyalty status, (b) the relationship between national loyalty and national airline perceptions, (c) the construction and analysis of the measurement of national airline preference scale, and (d) testing the relationship between national loyalty, national airline perception, and preferences of foreign airlines. Data collected from 136 people residing and employed in three districts of Pennsylvania. The study findings denote that the national loyalty status of travelers affects the purchasing behaviors of air travelers. Prospective travelers do not prefer foreign airline service providers, thinking that they may damage the national airline companies and national economy. The effects of national loyalty include overrating the service quality and merit of national airlines and underrating the merits of foreign airline services. The findings of this research propose that foreign airline companies should convince international travelers that preferring their services over other airlines would not result in a disadvantage of national airlines or deteriorate economic conditions in their home countries.<strong></strong>
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spelling doaj.art-938511ae891e4c6297b5f6e48c24d1012023-09-10T01:43:17ZengUniversity of South Florida (USF) M3 PublishingJournal of Global Business Insights2640-64892022-03-017110.5038/2640-6489.7.1.1175Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelersTalha Harcar0Ersem Karadag1Pennsylvania State UniversityRobert Morris UniversityThis study focuses on how the concept of country of origin (COO) and national loyalty affect purchasing decisions of prospective travelers when purchasing airline tickets. The objectives of this study are to understand: (a) the relationship between demographic structures of travelers and their national loyalty status, (b) the relationship between national loyalty and national airline perceptions, (c) the construction and analysis of the measurement of national airline preference scale, and (d) testing the relationship between national loyalty, national airline perception, and preferences of foreign airlines. Data collected from 136 people residing and employed in three districts of Pennsylvania. The study findings denote that the national loyalty status of travelers affects the purchasing behaviors of air travelers. Prospective travelers do not prefer foreign airline service providers, thinking that they may damage the national airline companies and national economy. The effects of national loyalty include overrating the service quality and merit of national airlines and underrating the merits of foreign airline services. The findings of this research propose that foreign airline companies should convince international travelers that preferring their services over other airlines would not result in a disadvantage of national airlines or deteriorate economic conditions in their home countries.<strong></strong>https://digitalcommons.usf.edu/globe/vol7/iss1/2airlinesnational loyaltyethnocentric factorsproduct’s country of originair travel decisions
spellingShingle Talha Harcar
Ersem Karadag
Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
Journal of Global Business Insights
airlines
national loyalty
ethnocentric factors
product’s country of origin
air travel decisions
title Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
title_full Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
title_fullStr Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
title_full_unstemmed Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
title_short Impact of country of origin and national identity on air travel purchase decisions for prospective buyers: The case of American travelers
title_sort impact of country of origin and national identity on air travel purchase decisions for prospective buyers the case of american travelers
topic airlines
national loyalty
ethnocentric factors
product’s country of origin
air travel decisions
url https://digitalcommons.usf.edu/globe/vol7/iss1/2
work_keys_str_mv AT talhaharcar impactofcountryoforiginandnationalidentityonairtravelpurchasedecisionsforprospectivebuyersthecaseofamericantravelers
AT ersemkaradag impactofcountryoforiginandnationalidentityonairtravelpurchasedecisionsforprospectivebuyersthecaseofamericantravelers