Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail
The paper aims to examine the evolving retail sector in recent years, specifically how digitalisation and technological innovations have transformed it. All actors have had to adapt to remain competitive. Notably, a new innovation in the retail sector, namely the checkout-free or cashierless store,...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2023-12-01
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| Series: | Management şi Marketing |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/mmcks-2023-0023 |
| _version_ | 1797375877172953088 |
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| author | Szabó-Szentgróti Eszter Rámháp Szabolcs Kézai Petra Kinga |
| author_facet | Szabó-Szentgróti Eszter Rámháp Szabolcs Kézai Petra Kinga |
| author_sort | Szabó-Szentgróti Eszter |
| collection | DOAJ |
| description | The paper aims to examine the evolving retail sector in recent years, specifically how digitalisation and technological innovations have transformed it. All actors have had to adapt to remain competitive. Notably, a new innovation in the retail sector, namely the checkout-free or cashierless store, emerged in 2018. Systematic literature is relied upon to achieve the study's objectives. The significance of this study lies in the use of multiple IT tools such as AI, cameras, sensors, and self-organising shelves to replace human intervention in the retail sector. Globally, several startup companies have developed this new unmanned solution, and Amazon Go stands out as one of the most well-known among them. The primary objective of this pioneering concept is to enhance efficiency by saving time and reducing queues. The aim is to enable customers to enter and exit the store with minimal human contact as quickly as possible. This paper presents the recent trend of the cashierless concept, its evolution, and proliferation. A systematic literature review and data analysis from the Crunchbase Database were conducted. The findings demonstrate that this recent concept is altering both consumers’ purchasing behaviours and companies’ business models. This paper provides novel perspectives and insights into the wider literature on cashierless concepts and smart retail in the context of digital business. |
| first_indexed | 2024-03-08T19:30:36Z |
| format | Article |
| id | doaj.art-93c19050d69b4f4ca9bf9307c437f223 |
| institution | Directory Open Access Journal |
| issn | 2069-8887 |
| language | English |
| last_indexed | 2024-03-08T19:30:36Z |
| publishDate | 2023-12-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Management şi Marketing |
| spelling | doaj.art-93c19050d69b4f4ca9bf9307c437f2232023-12-26T07:42:55ZengSciendoManagement şi Marketing2069-88872023-12-0118s142744810.2478/mmcks-2023-0023Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The RetailSzabó-Szentgróti Eszter0Rámháp Szabolcs1Kézai Petra Kinga21Széchenyi István University, Győr, Hungary2Széchenyi István University, Győr, Hungary3Széchenyi István University, Győr, Hungary, Center for Economic and Regional Studies Institute for Regional Studies West Hungarian, Research Department, Győr, HungaryThe paper aims to examine the evolving retail sector in recent years, specifically how digitalisation and technological innovations have transformed it. All actors have had to adapt to remain competitive. Notably, a new innovation in the retail sector, namely the checkout-free or cashierless store, emerged in 2018. Systematic literature is relied upon to achieve the study's objectives. The significance of this study lies in the use of multiple IT tools such as AI, cameras, sensors, and self-organising shelves to replace human intervention in the retail sector. Globally, several startup companies have developed this new unmanned solution, and Amazon Go stands out as one of the most well-known among them. The primary objective of this pioneering concept is to enhance efficiency by saving time and reducing queues. The aim is to enable customers to enter and exit the store with minimal human contact as quickly as possible. This paper presents the recent trend of the cashierless concept, its evolution, and proliferation. A systematic literature review and data analysis from the Crunchbase Database were conducted. The findings demonstrate that this recent concept is altering both consumers’ purchasing behaviours and companies’ business models. This paper provides novel perspectives and insights into the wider literature on cashierless concepts and smart retail in the context of digital business.https://doi.org/10.2478/mmcks-2023-0023cashierless storesjust walk out shoppingsmart retailaientrepreneurship researchstartuphungary |
| spellingShingle | Szabó-Szentgróti Eszter Rámháp Szabolcs Kézai Petra Kinga Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail Management şi Marketing cashierless stores just walk out shopping smart retail ai entrepreneurship research startup hungary |
| title | Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail |
| title_full | Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail |
| title_fullStr | Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail |
| title_full_unstemmed | Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail |
| title_short | Systematic Review of Cashierless Stores (Just Walk Out Stores) Revolutionizing The Retail |
| title_sort | systematic review of cashierless stores just walk out stores revolutionizing the retail |
| topic | cashierless stores just walk out shopping smart retail ai entrepreneurship research startup hungary |
| url | https://doi.org/10.2478/mmcks-2023-0023 |
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