Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator
Abstract This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to coll...
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| Format: | Article |
| Language: | English |
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FACULTY OF ECONOMICS AND BUSINESS UNIVERSITAS JENDERAL SOEDIRMAN
2022-04-01
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| Series: | Jurnal Akuntansi, Manajemen dan Ekonomi |
| Online Access: | http://jos.unsoed.ac.id/index.php/jame/article/view/4638 |
| _version_ | 1798031020636766208 |
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| author | Siti Nur Azizah |
| author_facet | Siti Nur Azizah |
| author_sort | Siti Nur Azizah |
| collection | DOAJ |
| description | Abstract
This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to collect data from 100 frontline employees in Kebumen District, Cenral Java, Indonesia. Covariance-based structural equation modeling was applied using PLS3 to explore the proposed relationships. The results show that abusive supervision is negatively related to frontline employee’s trust-in-supervisor, whereas supervisor support and communication quality have significant positive effects on frontline employee’s trust-in-supervisor. Finally, the results show that relationship quality moderates (strengthens) the supportive influence of supervisors on trust in supervisors, but the quality of the relationship does not moderate the effect of abusive supervisors on trust in supervisors |
| first_indexed | 2024-04-11T19:50:32Z |
| format | Article |
| id | doaj.art-93dc98a67d4d4e2fbe07d7a4f5662586 |
| institution | Directory Open Access Journal |
| issn | 1410-9336 2620-8482 |
| language | English |
| last_indexed | 2024-04-11T19:50:32Z |
| publishDate | 2022-04-01 |
| publisher | FACULTY OF ECONOMICS AND BUSINESS UNIVERSITAS JENDERAL SOEDIRMAN |
| record_format | Article |
| series | Jurnal Akuntansi, Manajemen dan Ekonomi |
| spelling | doaj.art-93dc98a67d4d4e2fbe07d7a4f56625862022-12-22T04:06:20ZengFACULTY OF ECONOMICS AND BUSINESS UNIVERSITAS JENDERAL SOEDIRMANJurnal Akuntansi, Manajemen dan Ekonomi1410-93362620-84822022-04-012331910.32424/1.jame.2021.23.3.46384638Trust in Supervisor for Frontline Employee: Quality of Relationship as ModeratorSiti Nur Azizah0Stie Putra BangsaAbstract This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to collect data from 100 frontline employees in Kebumen District, Cenral Java, Indonesia. Covariance-based structural equation modeling was applied using PLS3 to explore the proposed relationships. The results show that abusive supervision is negatively related to frontline employee’s trust-in-supervisor, whereas supervisor support and communication quality have significant positive effects on frontline employee’s trust-in-supervisor. Finally, the results show that relationship quality moderates (strengthens) the supportive influence of supervisors on trust in supervisors, but the quality of the relationship does not moderate the effect of abusive supervisors on trust in supervisorshttp://jos.unsoed.ac.id/index.php/jame/article/view/4638 |
| spellingShingle | Siti Nur Azizah Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator Jurnal Akuntansi, Manajemen dan Ekonomi |
| title | Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator |
| title_full | Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator |
| title_fullStr | Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator |
| title_full_unstemmed | Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator |
| title_short | Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator |
| title_sort | trust in supervisor for frontline employee quality of relationship as moderator |
| url | http://jos.unsoed.ac.id/index.php/jame/article/view/4638 |
| work_keys_str_mv | AT sitinurazizah trustinsupervisorforfrontlineemployeequalityofrelationshipasmoderator |