Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal
According to a recent study by OpenAI, Open Research, and the University of Pennsylvania, large language models (LLMs) based on artificial intelligence (AI), such as generative pretrained transformers (GPTs), may have potential implications for the job market, specifically regarding occupations that...
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| Format: | Article |
| Language: | English |
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MDPI AG
2023-10-01
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| Series: | Informatics |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2227-9709/10/4/81 |
| _version_ | 1797380629082406912 |
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| author | Célia Tavares Luciana Oliveira Pedro Duarte Manuel Moreira da Silva |
| author_facet | Célia Tavares Luciana Oliveira Pedro Duarte Manuel Moreira da Silva |
| author_sort | Célia Tavares |
| collection | DOAJ |
| description | According to a recent study by OpenAI, Open Research, and the University of Pennsylvania, large language models (LLMs) based on artificial intelligence (AI), such as generative pretrained transformers (GPTs), may have potential implications for the job market, specifically regarding occupations that demand writing or programming skills. This research points out that interpreters and translators are one of the main occupations with greater exposure to AI in the US job market (76.5%), in a trend that is expected to affect other regions of the globe. This article, following a mixed-methods survey-based research approach, provides insights into the awareness and knowledge about AI among Portuguese language service providers (LSPs), specifically regarding neural machine translation (NMT) and large language models (LLM), their actual use and usefulness, as well as their potential influence on work performance and the labour market. The results show that most professionals are unable to identify whether AI and/or automation technologies support the tools that are most used in the profession. The usefulness of AI is essentially low to moderate and the professionals who are less familiar with it and less knowledgeable also demonstrate a lack of trust in it. Two thirds of the sample estimate negative or very negative effects of AI in their profession, expressing the devaluation and replacement of experts, the reduction of income, and the reconfiguration of the career of translator to mere post-editors as major concerns. |
| first_indexed | 2024-03-08T20:40:59Z |
| format | Article |
| id | doaj.art-944a6fe989824b1da490cf6b415107c1 |
| institution | Directory Open Access Journal |
| issn | 2227-9709 |
| language | English |
| last_indexed | 2024-03-08T20:40:59Z |
| publishDate | 2023-10-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Informatics |
| spelling | doaj.art-944a6fe989824b1da490cf6b415107c12023-12-22T14:15:46ZengMDPI AGInformatics2227-97092023-10-011048110.3390/informatics10040081Artificial Intelligence: A Blessing or a Threat for Language Service Providers in PortugalCélia Tavares0Luciana Oliveira1Pedro Duarte2Manuel Moreira da Silva3CEOS.PP ISCAP Polytechnic of Porto, 4465-004 Porto, PortugalCEOS.PP ISCAP Polytechnic of Porto, 4465-004 Porto, PortugalCEOS.PP ISCAP Polytechnic of Porto, 4465-004 Porto, PortugalCEOS.PP ISCAP Polytechnic of Porto, 4465-004 Porto, PortugalAccording to a recent study by OpenAI, Open Research, and the University of Pennsylvania, large language models (LLMs) based on artificial intelligence (AI), such as generative pretrained transformers (GPTs), may have potential implications for the job market, specifically regarding occupations that demand writing or programming skills. This research points out that interpreters and translators are one of the main occupations with greater exposure to AI in the US job market (76.5%), in a trend that is expected to affect other regions of the globe. This article, following a mixed-methods survey-based research approach, provides insights into the awareness and knowledge about AI among Portuguese language service providers (LSPs), specifically regarding neural machine translation (NMT) and large language models (LLM), their actual use and usefulness, as well as their potential influence on work performance and the labour market. The results show that most professionals are unable to identify whether AI and/or automation technologies support the tools that are most used in the profession. The usefulness of AI is essentially low to moderate and the professionals who are less familiar with it and less knowledgeable also demonstrate a lack of trust in it. Two thirds of the sample estimate negative or very negative effects of AI in their profession, expressing the devaluation and replacement of experts, the reduction of income, and the reconfiguration of the career of translator to mere post-editors as major concerns.https://www.mdpi.com/2227-9709/10/4/81artificial intelligenceneural machine translationlarge language modelslanguage service providerstranslatorsinterpreters |
| spellingShingle | Célia Tavares Luciana Oliveira Pedro Duarte Manuel Moreira da Silva Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal Informatics artificial intelligence neural machine translation large language models language service providers translators interpreters |
| title | Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal |
| title_full | Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal |
| title_fullStr | Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal |
| title_full_unstemmed | Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal |
| title_short | Artificial Intelligence: A Blessing or a Threat for Language Service Providers in Portugal |
| title_sort | artificial intelligence a blessing or a threat for language service providers in portugal |
| topic | artificial intelligence neural machine translation large language models language service providers translators interpreters |
| url | https://www.mdpi.com/2227-9709/10/4/81 |
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