Intelligent medication manager: developing and implementing a mobile application based on WeChat

Background: Time and space constraints have often hindered the provision of optimal pharmaceutical care, limiting medication therapy management. Social media tools have gained significant popularity in the field of pharmaceutical care. This study aimed to develop a WeChat-based intelligent medicatio...

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Main Authors: Jian Liu, Yalan Wu, Yuhua Wang, Pingfei Fang, Bikui Zhang, Min Zhang
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-08-01
Series:Frontiers in Pharmacology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fphar.2023.1253770/full
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author Jian Liu
Jian Liu
Yalan Wu
Yalan Wu
Yuhua Wang
Yuhua Wang
Pingfei Fang
Pingfei Fang
Bikui Zhang
Bikui Zhang
Min Zhang
Min Zhang
author_facet Jian Liu
Jian Liu
Yalan Wu
Yalan Wu
Yuhua Wang
Yuhua Wang
Pingfei Fang
Pingfei Fang
Bikui Zhang
Bikui Zhang
Min Zhang
Min Zhang
author_sort Jian Liu
collection DOAJ
description Background: Time and space constraints have often hindered the provision of optimal pharmaceutical care, limiting medication therapy management. Social media tools have gained significant popularity in the field of pharmaceutical care. This study aimed to develop a WeChat-based intelligent medication manager platform that facilitates online pharmaceutical care and encourages self-management.Methods: We developed a WeChat-based Internet pharmacy service platform called Xiang Medicine Guidance (XMG). Through the analysis of surveys and user access data, we evaluated the demand and utilization of the XMG platform and assessed patients’ satisfaction with its services. Patients’ adherence before and after the XMG platform intervention was also investigated.Results: The XMG platform was launched in November 2022, offering medication guidance, reminders, and consultation services through the WeChat mini-program. By the end of April 2023, the platform had attracted 141.2 thousand users, accumulating 571.0 thousand visits. Moreover, 1,183 clients sought online medication consultations during this period. Six months after the launch of XMG, an impressive 91.02% of users expressed their satisfaction with the platform. The medication reminders and consultations provided by XMG significantly contributed to medication adherence, with 56.02% of users categorized as having good adherence, better than the previous 47.26%.Conclusion: Through its services and features, XMG empowers patients to better manage their medications, seek professional advice, and adhere to their prescribed treatment plans. XMG has the potential to positively impact public health on a broader scale.
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spelling doaj.art-9456f95a1514481ab8bcecfa4e22a7572023-08-21T11:18:45ZengFrontiers Media S.A.Frontiers in Pharmacology1663-98122023-08-011410.3389/fphar.2023.12537701253770Intelligent medication manager: developing and implementing a mobile application based on WeChatJian Liu0Jian Liu1Yalan Wu2Yalan Wu3Yuhua Wang4Yuhua Wang5Pingfei Fang6Pingfei Fang7Bikui Zhang8Bikui Zhang9Min Zhang10Min Zhang11Department of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaDepartment of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaDepartment of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaDepartment of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaDepartment of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaDepartment of Pharmacy, The Second Xiangya Hospital, Central South University, Changsha, ChinaInstitute of Clinical Pharmacy, Central South University, Changsha, ChinaBackground: Time and space constraints have often hindered the provision of optimal pharmaceutical care, limiting medication therapy management. Social media tools have gained significant popularity in the field of pharmaceutical care. This study aimed to develop a WeChat-based intelligent medication manager platform that facilitates online pharmaceutical care and encourages self-management.Methods: We developed a WeChat-based Internet pharmacy service platform called Xiang Medicine Guidance (XMG). Through the analysis of surveys and user access data, we evaluated the demand and utilization of the XMG platform and assessed patients’ satisfaction with its services. Patients’ adherence before and after the XMG platform intervention was also investigated.Results: The XMG platform was launched in November 2022, offering medication guidance, reminders, and consultation services through the WeChat mini-program. By the end of April 2023, the platform had attracted 141.2 thousand users, accumulating 571.0 thousand visits. Moreover, 1,183 clients sought online medication consultations during this period. Six months after the launch of XMG, an impressive 91.02% of users expressed their satisfaction with the platform. The medication reminders and consultations provided by XMG significantly contributed to medication adherence, with 56.02% of users categorized as having good adherence, better than the previous 47.26%.Conclusion: Through its services and features, XMG empowers patients to better manage their medications, seek professional advice, and adhere to their prescribed treatment plans. XMG has the potential to positively impact public health on a broader scale.https://www.frontiersin.org/articles/10.3389/fphar.2023.1253770/fullintelligent medication managerWeChat appmedication guidancemedication consultationmedication reminder
spellingShingle Jian Liu
Jian Liu
Yalan Wu
Yalan Wu
Yuhua Wang
Yuhua Wang
Pingfei Fang
Pingfei Fang
Bikui Zhang
Bikui Zhang
Min Zhang
Min Zhang
Intelligent medication manager: developing and implementing a mobile application based on WeChat
Frontiers in Pharmacology
intelligent medication manager
WeChat app
medication guidance
medication consultation
medication reminder
title Intelligent medication manager: developing and implementing a mobile application based on WeChat
title_full Intelligent medication manager: developing and implementing a mobile application based on WeChat
title_fullStr Intelligent medication manager: developing and implementing a mobile application based on WeChat
title_full_unstemmed Intelligent medication manager: developing and implementing a mobile application based on WeChat
title_short Intelligent medication manager: developing and implementing a mobile application based on WeChat
title_sort intelligent medication manager developing and implementing a mobile application based on wechat
topic intelligent medication manager
WeChat app
medication guidance
medication consultation
medication reminder
url https://www.frontiersin.org/articles/10.3389/fphar.2023.1253770/full
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