Raising logistics performance to new levels through digital transformation
In view of the higher demand and customer expectations on the speed and accuracy of e-commerce logistics service as well as the repetitive and time-consuming nature of manual order processing operation. This paper proposes a robotic process automation (RPA) model to liberate human resources over tim...
Main Authors: | HY Lam, Valerie Tang, L Wong |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2024-02-01
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Series: | International Journal of Engineering Business Management |
Online Access: | https://doi.org/10.1177/18479790241231730 |
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