Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina

The goal of this paper is to demonstrate the extent to which the quality of the leader-follower relationship, expressed by the LMX coefficient, affects the bank profitability. Banks characterised by a high level of LMX possess a successful social atmosphere and interpersonal relationships, which is...

Full description

Bibliographic Details
Main Authors: Adisa Delić, Emira Kozarević, Mersiha Alić
Format: Article
Language:English
Published: University of Split, Faculty of Economics 2017-01-01
Series:Management : Journal of Contemporary Management Issues
Subjects:
Online Access:https://hrcak.srce.hr/file/281958
_version_ 1797207758254112768
author Adisa Delić
Emira Kozarević
Mersiha Alić
author_facet Adisa Delić
Emira Kozarević
Mersiha Alić
author_sort Adisa Delić
collection DOAJ
description The goal of this paper is to demonstrate the extent to which the quality of the leader-follower relationship, expressed by the LMX coefficient, affects the bank profitability. Banks characterised by a high level of LMX possess a successful social atmosphere and interpersonal relationships, which is reflected in the emotional support and willingness to share resources, knowledge, and information between employees. Such a relationship between leaders and followers contributes to creating favourable social atmosphere, significantly affecting the overall performance of banks. Empirical research presented in this paper uses the data collected from a business network of a specifically selected Bank. The data was collected via a modified version of the LMX-7 questionnaire, focusing on each branch of a selected bank. Concrete indicators were analyzed (such as net profit margin, ROA, and ROE), which helped establish a link between profitability and the degree of leader-follower communication exchange (measured by LMX coefficient). The results reveal that the applied leadership style directly impacted on the profitability of a selected bank, indicating that this finding could be used as input for management systems of similar financial institutions as well as a catalyst for further research in this field.
first_indexed 2024-04-24T09:28:00Z
format Article
id doaj.art-945edad7212542ce82b88633bde49b55
institution Directory Open Access Journal
issn 1331-0194
1846-3363
language English
last_indexed 2024-04-24T09:28:00Z
publishDate 2017-01-01
publisher University of Split, Faculty of Economics
record_format Article
series Management : Journal of Contemporary Management Issues
spelling doaj.art-945edad7212542ce82b88633bde49b552024-04-15T14:30:39ZengUniversity of Split, Faculty of EconomicsManagement : Journal of Contemporary Management Issues1331-01941846-33632017-01-01222657710.30924/mjcmi/2017.22.2.65Impact of leadership style on bank profitability: Case study of a bank in Bosnia and HerzegovinaAdisa Delić0Emira Kozarević1Mersiha Alić2University of Tuzla, Faculty of EconomicsUniversity of Tuzla, Faculty of EconomicsIndiana Institute of TechnologyThe goal of this paper is to demonstrate the extent to which the quality of the leader-follower relationship, expressed by the LMX coefficient, affects the bank profitability. Banks characterised by a high level of LMX possess a successful social atmosphere and interpersonal relationships, which is reflected in the emotional support and willingness to share resources, knowledge, and information between employees. Such a relationship between leaders and followers contributes to creating favourable social atmosphere, significantly affecting the overall performance of banks. Empirical research presented in this paper uses the data collected from a business network of a specifically selected Bank. The data was collected via a modified version of the LMX-7 questionnaire, focusing on each branch of a selected bank. Concrete indicators were analyzed (such as net profit margin, ROA, and ROE), which helped establish a link between profitability and the degree of leader-follower communication exchange (measured by LMX coefficient). The results reveal that the applied leadership style directly impacted on the profitability of a selected bank, indicating that this finding could be used as input for management systems of similar financial institutions as well as a catalyst for further research in this field.https://hrcak.srce.hr/file/281958banksleadershipleader-member exchange (LMX)in-group exchangeout-group exchange
spellingShingle Adisa Delić
Emira Kozarević
Mersiha Alić
Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
Management : Journal of Contemporary Management Issues
banks
leadership
leader-member exchange (LMX)
in-group exchange
out-group exchange
title Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
title_full Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
title_fullStr Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
title_full_unstemmed Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
title_short Impact of leadership style on bank profitability: Case study of a bank in Bosnia and Herzegovina
title_sort impact of leadership style on bank profitability case study of a bank in bosnia and herzegovina
topic banks
leadership
leader-member exchange (LMX)
in-group exchange
out-group exchange
url https://hrcak.srce.hr/file/281958
work_keys_str_mv AT adisadelic impactofleadershipstyleonbankprofitabilitycasestudyofabankinbosniaandherzegovina
AT emirakozarevic impactofleadershipstyleonbankprofitabilitycasestudyofabankinbosniaandherzegovina
AT mersihaalic impactofleadershipstyleonbankprofitabilitycasestudyofabankinbosniaandherzegovina