Digital platform interactivity and Jordanian social commerce purchase intention

Social commerce is a first-generation platform that uses a variety of social attributes to attract the attention of internet users. The impact of platform interactivity components; Content Usefulness, Engaging, Real-time communication, and E-wom on customers' purchase intentions was investigate...

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Main Authors: Malek Alsoud, Luay Al-Muani, Zeyad Alkhazali
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol6/ijdns_2022_9.pdf
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author Malek Alsoud
Luay Al-Muani
Zeyad Alkhazali
author_facet Malek Alsoud
Luay Al-Muani
Zeyad Alkhazali
author_sort Malek Alsoud
collection DOAJ
description Social commerce is a first-generation platform that uses a variety of social attributes to attract the attention of internet users. The impact of platform interactivity components; Content Usefulness, Engaging, Real-time communication, and E-wom on customers' purchase intentions was investigated in this study. A Quantitative research method was applied in this study using an online self-administrative questionnaire that was published using Google Docs to collect data, and 521 consumers participated in an online survey. The research used SPSS and AMOS to validate and test the hypotheses. All platform interactivity components were significantly affecting purchase intention. This study provides insights to marketing managers of how consumers perceive social commerce and what affecting them along with practical and theoretical implications.
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spelling doaj.art-94687014afa1466ea860e930e85a59bd2022-12-22T00:05:13ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562022-01-016228529410.5267/j.ijdns.2022.1.009Digital platform interactivity and Jordanian social commerce purchase intentionMalek Alsoud Luay Al-MuaniZeyad Alkhazali Social commerce is a first-generation platform that uses a variety of social attributes to attract the attention of internet users. The impact of platform interactivity components; Content Usefulness, Engaging, Real-time communication, and E-wom on customers' purchase intentions was investigated in this study. A Quantitative research method was applied in this study using an online self-administrative questionnaire that was published using Google Docs to collect data, and 521 consumers participated in an online survey. The research used SPSS and AMOS to validate and test the hypotheses. All platform interactivity components were significantly affecting purchase intention. This study provides insights to marketing managers of how consumers perceive social commerce and what affecting them along with practical and theoretical implications.http://www.growingscience.com/ijds/Vol6/ijdns_2022_9.pdf
spellingShingle Malek Alsoud
Luay Al-Muani
Zeyad Alkhazali
Digital platform interactivity and Jordanian social commerce purchase intention
International Journal of Data and Network Science
title Digital platform interactivity and Jordanian social commerce purchase intention
title_full Digital platform interactivity and Jordanian social commerce purchase intention
title_fullStr Digital platform interactivity and Jordanian social commerce purchase intention
title_full_unstemmed Digital platform interactivity and Jordanian social commerce purchase intention
title_short Digital platform interactivity and Jordanian social commerce purchase intention
title_sort digital platform interactivity and jordanian social commerce purchase intention
url http://www.growingscience.com/ijds/Vol6/ijdns_2022_9.pdf
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AT luayalmuani digitalplatforminteractivityandjordaniansocialcommercepurchaseintention
AT zeyadalkhazali digitalplatforminteractivityandjordaniansocialcommercepurchaseintention