Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective
The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector oc...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Ram Arti Publishers
2023-10-01
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| Series: | International Journal of Mathematical, Engineering and Management Sciences |
| Subjects: | |
| Online Access: | https://www.ijmems.in/cms/storage/app/public/uploads/volumes/51-IJMEMS-23-0197-8-5-896-911-2023.pdf |
| _version_ | 1797740940117409792 |
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| author | Neha Gupta Surya Prakash Ashish Kumar |
| author_facet | Neha Gupta Surya Prakash Ashish Kumar |
| author_sort | Neha Gupta |
| collection | DOAJ |
| description | The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector occupies a sizable amount of space and makes a significant GDP contribution. A total of 13 CSFs are analyzed, and to determine their driving and dependency power, MICMAC analysis is carried out. The outcome demonstrates that unorganized retailing suffers a variety of difficulties, like, the arrival of new competitors, product substitution, supplier problems, buyer threats, an increase in organized retailers, and co-manufacturer threats, in developing country settings. The factors with the highest positive impact are service quality in FMCG retail, time management at stores, product quality, and spoilage adjustment in retail. The factors, service quality in retail, time management at stores, and product quality have resulted in the highest driving power and lowest dependence power to attain the desired performance of UORSCM. The study’s findings also indicate that by focusing on these factors, unorganized retailers can efficiently handle customers. |
| first_indexed | 2024-03-12T14:19:41Z |
| format | Article |
| id | doaj.art-949ebc540b2f48c897049d1546c2f65c |
| institution | Directory Open Access Journal |
| issn | 2455-7749 |
| language | English |
| last_indexed | 2024-03-12T14:19:41Z |
| publishDate | 2023-10-01 |
| publisher | Ram Arti Publishers |
| record_format | Article |
| series | International Journal of Mathematical, Engineering and Management Sciences |
| spelling | doaj.art-949ebc540b2f48c897049d1546c2f65c2023-08-19T09:57:12ZengRam Arti PublishersInternational Journal of Mathematical, Engineering and Management Sciences2455-77492023-10-0185896911https://doi.org/10.33889/IJMEMS.2023.8.5.051Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation PerspectiveNeha Gupta0Surya Prakash1Ashish Kumar2School of Commerce & Management, Starex University, Gurugram, Haryana, India.Operations Management Department, Great Lakes Institute of Management, Gurgaon, Haryana, India.School of Commerce & Management, Starex University, Gurugram, Haryana, India.The goal of this study is to identify and evaluate key success factors (CSF) for unorganized retail supply chain management (UORSCM). The interpretative structural modelling (ISM) approach is applied for analyzing the CSFs. In India, the unorganized fast-moving consumer goods (FMCG) retail sector occupies a sizable amount of space and makes a significant GDP contribution. A total of 13 CSFs are analyzed, and to determine their driving and dependency power, MICMAC analysis is carried out. The outcome demonstrates that unorganized retailing suffers a variety of difficulties, like, the arrival of new competitors, product substitution, supplier problems, buyer threats, an increase in organized retailers, and co-manufacturer threats, in developing country settings. The factors with the highest positive impact are service quality in FMCG retail, time management at stores, product quality, and spoilage adjustment in retail. The factors, service quality in retail, time management at stores, and product quality have resulted in the highest driving power and lowest dependence power to attain the desired performance of UORSCM. The study’s findings also indicate that by focusing on these factors, unorganized retailers can efficiently handle customers.https://www.ijmems.in/cms/storage/app/public/uploads/volumes/51-IJMEMS-23-0197-8-5-896-911-2023.pdfunorganized retailsupply chain managementinterpretative structural modelling (ism)fast-moving consumer goods (fmcg)india |
| spellingShingle | Neha Gupta Surya Prakash Ashish Kumar Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective International Journal of Mathematical, Engineering and Management Sciences unorganized retail supply chain management interpretative structural modelling (ism) fast-moving consumer goods (fmcg) india |
| title | Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective |
| title_full | Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective |
| title_fullStr | Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective |
| title_full_unstemmed | Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective |
| title_short | Ensuring the Success of Unorganized Retail Supply Chains of Current Times- A Developing Nation Perspective |
| title_sort | ensuring the success of unorganized retail supply chains of current times a developing nation perspective |
| topic | unorganized retail supply chain management interpretative structural modelling (ism) fast-moving consumer goods (fmcg) india |
| url | https://www.ijmems.in/cms/storage/app/public/uploads/volumes/51-IJMEMS-23-0197-8-5-896-911-2023.pdf |
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