The improvement of medical services as an essential component of changes to the medical care system

The high quality of the medical services, it’s constant improvement and custom approach to the patients needs stand as one of the most important issues of modern healthcare. The patient, being beneficiary, shapes the market of health services through expressing his opinions and expectations. The exc...

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Main Authors: Marzena Furtak-Niczyporuk, Martyna Warchoł, Patrycja Gierszon, Iwona Firosz, Sylwia Mojsym-Korybska
Format: Article
Language:English
Published: Kazimierz Wielki University 2018-06-01
Series:Journal of Education, Health and Sport
Subjects:
Online Access:https://apcz.umk.pl/JEHS/article/view/25029
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author Marzena Furtak-Niczyporuk
Martyna Warchoł
Patrycja Gierszon
Iwona Firosz
Sylwia Mojsym-Korybska
author_facet Marzena Furtak-Niczyporuk
Martyna Warchoł
Patrycja Gierszon
Iwona Firosz
Sylwia Mojsym-Korybska
author_sort Marzena Furtak-Niczyporuk
collection DOAJ
description The high quality of the medical services, it’s constant improvement and custom approach to the patients needs stand as one of the most important issues of modern healthcare. The patient, being beneficiary, shapes the market of health services through expressing his opinions and expectations. The exclusion of their feedback during management might lead to the loss of reputation on the medical services market. The term “quality”, same as “health” is subjective. Defining quality will depend on experience, knowledge, demands, and expectations of the clients. The aim of the article is to survey the patients’ opinions and expectations towards the quality of healthcare services. The patients expect the constant improvement of that quality during ongoing changes to the healthcare system. They place it very high on their priorities' list. To them quality equals security and medical professionalism. The nature of providing medical services entails that higher quality demand are not possible to meet without overall improvement of how the patients are taken care of.
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spelling doaj.art-94f8992233f6469a8438e4fa313d964a2022-12-22T01:49:13ZengKazimierz Wielki UniversityJournal of Education, Health and Sport2391-83062018-06-0186The improvement of medical services as an essential component of changes to the medical care systemMarzena Furtak-Niczyporuk0Martyna Warchoł1Patrycja Gierszon2Iwona Firosz3Sylwia Mojsym-Korybska4Uniwersytet Medyczny w LublinieWydział Lekarski i Nauk o Zdrowiu Uniwersytet Jana Kochanowskiego w KielcachUniwersytet Medyczny w LublinieUniwersytet Medyczny w LublinieUniwersytet Medyczny w LublinieThe high quality of the medical services, it’s constant improvement and custom approach to the patients needs stand as one of the most important issues of modern healthcare. The patient, being beneficiary, shapes the market of health services through expressing his opinions and expectations. The exclusion of their feedback during management might lead to the loss of reputation on the medical services market. The term “quality”, same as “health” is subjective. Defining quality will depend on experience, knowledge, demands, and expectations of the clients. The aim of the article is to survey the patients’ opinions and expectations towards the quality of healthcare services. The patients expect the constant improvement of that quality during ongoing changes to the healthcare system. They place it very high on their priorities' list. To them quality equals security and medical professionalism. The nature of providing medical services entails that higher quality demand are not possible to meet without overall improvement of how the patients are taken care of.https://apcz.umk.pl/JEHS/article/view/25029quality of the healthcaremedical serviceshealthcare system
spellingShingle Marzena Furtak-Niczyporuk
Martyna Warchoł
Patrycja Gierszon
Iwona Firosz
Sylwia Mojsym-Korybska
The improvement of medical services as an essential component of changes to the medical care system
Journal of Education, Health and Sport
quality of the healthcare
medical services
healthcare system
title The improvement of medical services as an essential component of changes to the medical care system
title_full The improvement of medical services as an essential component of changes to the medical care system
title_fullStr The improvement of medical services as an essential component of changes to the medical care system
title_full_unstemmed The improvement of medical services as an essential component of changes to the medical care system
title_short The improvement of medical services as an essential component of changes to the medical care system
title_sort improvement of medical services as an essential component of changes to the medical care system
topic quality of the healthcare
medical services
healthcare system
url https://apcz.umk.pl/JEHS/article/view/25029
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