Does training improve users' mental models about adaptive cruise control?

While Advanced Driver Assistance Systems (ADAS) promise safety benefits to drivers, there is evidence to suggest that drivers are unaware or uninformed about their vehicles’ systems and thus have poor mental models about the systems. Previous studies suggest that training improves drivers’ mental m...

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Main Authors: Apoorva Hungund, Ganesh Pai, Anuj K. Pradhan
Format: Article
Language:English
Published: Technology and Society, Faculty of Engineering, LTH, Lund University 2024-01-01
Series:Traffic Safety Research
Subjects:
Online Access:https://tsr.international/TSR/article/view/25273
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author Apoorva Hungund
Ganesh Pai
Anuj K. Pradhan
author_facet Apoorva Hungund
Ganesh Pai
Anuj K. Pradhan
author_sort Apoorva Hungund
collection DOAJ
description While Advanced Driver Assistance Systems (ADAS) promise safety benefits to drivers, there is evidence to suggest that drivers are unaware or uninformed about their vehicles’ systems and thus have poor mental models about the systems. Previous studies suggest that training improves drivers’ mental models, although some studies report limited impacts. This study investigated the relationship between training and drivers’ mental models about Adaptive Cruise Control (ACC), compared the impact of two different training approaches on drivers’ mental models, and examined the relationship between driver knowledge and trust regarding ADAS technologies. This study was conducted online, and participants were randomly and equally assigned to one of three training groups – owner’s manual (text-based); state diagram visualization; or sham (control). Surveys measured their trust and mental models about ACC before and after training. The results found that the text-based group outperformed the visualization group and the control group in terms of post-training overall mental model scores, but these differences were not statistically significant. No correlation between post-training mental model scores and overall trust scores was found. This study provides evidence that training improves users’ mental models about technology and finds that different training platforms or paradigms may affect learning differently.
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spelling doaj.art-9546b2f37d0b4a1ea29b13e2c7182bb92024-01-30T15:15:47ZengTechnology and Society, Faculty of Engineering, LTH, Lund UniversityTraffic Safety Research2004-30822024-01-01610.55329/aqze5695Does training improve users' mental models about adaptive cruise control?Apoorva Hungund0https://orcid.org/0000-0001-7116-0165Ganesh Pai1https://orcid.org/0000-0002-5151-9860Anuj K. Pradhan2https://orcid.org/0000-0002-7612-4208University of Massachusetts Amherst, the United States of AmericaUniversity of Massachusetts Amherst, the United States of AmericaUniversity of Massachusetts Amherst, the United States of America While Advanced Driver Assistance Systems (ADAS) promise safety benefits to drivers, there is evidence to suggest that drivers are unaware or uninformed about their vehicles’ systems and thus have poor mental models about the systems. Previous studies suggest that training improves drivers’ mental models, although some studies report limited impacts. This study investigated the relationship between training and drivers’ mental models about Adaptive Cruise Control (ACC), compared the impact of two different training approaches on drivers’ mental models, and examined the relationship between driver knowledge and trust regarding ADAS technologies. This study was conducted online, and participants were randomly and equally assigned to one of three training groups – owner’s manual (text-based); state diagram visualization; or sham (control). Surveys measured their trust and mental models about ACC before and after training. The results found that the text-based group outperformed the visualization group and the control group in terms of post-training overall mental model scores, but these differences were not statistically significant. No correlation between post-training mental model scores and overall trust scores was found. This study provides evidence that training improves users’ mental models about technology and finds that different training platforms or paradigms may affect learning differently. https://tsr.international/TSR/article/view/25273adaptive cruise control (ACC)advanced driver assistance systems (ADAS)driver trainingmental models
spellingShingle Apoorva Hungund
Ganesh Pai
Anuj K. Pradhan
Does training improve users' mental models about adaptive cruise control?
Traffic Safety Research
adaptive cruise control (ACC)
advanced driver assistance systems (ADAS)
driver training
mental models
title Does training improve users' mental models about adaptive cruise control?
title_full Does training improve users' mental models about adaptive cruise control?
title_fullStr Does training improve users' mental models about adaptive cruise control?
title_full_unstemmed Does training improve users' mental models about adaptive cruise control?
title_short Does training improve users' mental models about adaptive cruise control?
title_sort does training improve users mental models about adaptive cruise control
topic adaptive cruise control (ACC)
advanced driver assistance systems (ADAS)
driver training
mental models
url https://tsr.international/TSR/article/view/25273
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