Patients’ self-triage for unscheduled urgent care: a preliminary study on the accuracy and factors affecting the performance of a Belgian self-triage platform

Patients’ self-triage for unscheduled urgent care: a preliminary study on the accuracy and factors affecting the performance of a Belgian self-triage platform

Abstract Background Management of unscheduled urgent care is a complex concern for many healthcare providers. Facing the challenge of appropriately dispatching unscheduled care, primary and emergency physicians have collaboratively implemented innovative strategies such as telephone triage. Currentl...

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Bibliographic Details
Main Authors: Allison Gilbert, Anh Nguyet Diep, Maryame Boufraioua, Benoit Pétré, Anne-Françoise Donneau, Alexandre Ghuysen
Format: Article
Language:English
Published: BMC 2022-09-01
Series:BMC Health Services Research
Subjects:
Self-triage
Unscheduled care
Emergency department
Interactive platform
Online Access:https://doi.org/10.1186/s12913-022-08571-5

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