Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators

Abstract Background The Promoting Action on Research Implementation in Health Services (PARIHS) and integrated-PARIHS (i-PARIHS) frameworks position facilitation as an overarching strategy to enable implementation. In the revised i-PARIHS framework, facilitation is operationalised through a multi-le...

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Main Authors: Gillian Harvey, Sarah Collyer, Prue McRae, Sally E. Barrimore, Camey Demmitt, Karen Lee-Steere, Bernadette Nolan, Alison M. Mudge
Format: Article
Language:English
Published: BMC 2023-10-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-10116-3
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author Gillian Harvey
Sarah Collyer
Prue McRae
Sally E. Barrimore
Camey Demmitt
Karen Lee-Steere
Bernadette Nolan
Alison M. Mudge
author_facet Gillian Harvey
Sarah Collyer
Prue McRae
Sally E. Barrimore
Camey Demmitt
Karen Lee-Steere
Bernadette Nolan
Alison M. Mudge
author_sort Gillian Harvey
collection DOAJ
description Abstract Background The Promoting Action on Research Implementation in Health Services (PARIHS) and integrated-PARIHS (i-PARIHS) frameworks position facilitation as an overarching strategy to enable implementation. In the revised i-PARIHS framework, facilitation is operationalised through a multi-level model with novice, experienced and expert facilitators working together in a network structure to build facilitation knowledge and skills along a continuum. To date, there has been limited evaluation of this facilitation model in practice, which is the aim of the study reported here. Methods A descriptive, qualitative longitudinal study was undertaken to track a team of four novice and two experienced facilitators involved in facilitating the implementation of an intervention known as ‘Eat Walk Engage’ to improve multidisciplinary team delivery of age-friendly care principles in hospital. Over an 18-month period, repeat interviews were conducted to explore the learning, development, and evolving roles of novice facilitators and the roles of the experienced facilitators in providing support and mentoring. Interview data were analysed using a descriptive qualitative approach and findings were interpreted in collaboration with the participating facilitators. Results The findings demonstrated experiential learning in both the novice and experienced facilitator groups as they enacted their roles in practice. The novice facilitators progressively transitioned to becoming more experienced facilitators and the experienced facilitators became increasingly expert, in line with the i-PARIHS concept of a facilitation journey from novice to expert. Strategies to support this development included a staggered approach to learning, regular meetings between the experienced and novice facilitators, reflective writing and informal peer support and networking. However, the roles were not without challenge and these challenges changed over time, from a more specific focus on the demands of the facilitator role to concerns about embedding and sustaining improvements in practice. Conclusions Within a network of peers and a mentored relationship with more experienced facilitators, individuals who are new to an implementation facilitator role can transition along a continuum to become experienced facilitators. Building implementation facilitation capability in this way takes time and requires tailored support and mentorship using a mix of structured and flexible approaches incorporating opportunities for reflection to support individual and group learning.
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spelling doaj.art-95946432fa9240079248f43a2e71579b2023-11-26T12:42:36ZengBMCBMC Health Services Research1472-69632023-10-0123111310.1186/s12913-023-10116-3Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitatorsGillian Harvey0Sarah Collyer1Prue McRae2Sally E. Barrimore3Camey Demmitt4Karen Lee-Steere5Bernadette Nolan6Alison M. Mudge7Caring Futures Institute, Flinders UniversityCaring Futures Institute, Flinders UniversityRoyal Brisbane and Women’s Hospital Department of Internal Medicine and Aged CareThe Prince Charles HospitalCaboolture HospitalRoyal Brisbane and Women’s Hospital Department of Internal Medicine and Aged CareQueensland HealthRoyal Brisbane and Women’s Hospital Department of Internal Medicine and Aged CareAbstract Background The Promoting Action on Research Implementation in Health Services (PARIHS) and integrated-PARIHS (i-PARIHS) frameworks position facilitation as an overarching strategy to enable implementation. In the revised i-PARIHS framework, facilitation is operationalised through a multi-level model with novice, experienced and expert facilitators working together in a network structure to build facilitation knowledge and skills along a continuum. To date, there has been limited evaluation of this facilitation model in practice, which is the aim of the study reported here. Methods A descriptive, qualitative longitudinal study was undertaken to track a team of four novice and two experienced facilitators involved in facilitating the implementation of an intervention known as ‘Eat Walk Engage’ to improve multidisciplinary team delivery of age-friendly care principles in hospital. Over an 18-month period, repeat interviews were conducted to explore the learning, development, and evolving roles of novice facilitators and the roles of the experienced facilitators in providing support and mentoring. Interview data were analysed using a descriptive qualitative approach and findings were interpreted in collaboration with the participating facilitators. Results The findings demonstrated experiential learning in both the novice and experienced facilitator groups as they enacted their roles in practice. The novice facilitators progressively transitioned to becoming more experienced facilitators and the experienced facilitators became increasingly expert, in line with the i-PARIHS concept of a facilitation journey from novice to expert. Strategies to support this development included a staggered approach to learning, regular meetings between the experienced and novice facilitators, reflective writing and informal peer support and networking. However, the roles were not without challenge and these challenges changed over time, from a more specific focus on the demands of the facilitator role to concerns about embedding and sustaining improvements in practice. Conclusions Within a network of peers and a mentored relationship with more experienced facilitators, individuals who are new to an implementation facilitator role can transition along a continuum to become experienced facilitators. Building implementation facilitation capability in this way takes time and requires tailored support and mentorship using a mix of structured and flexible approaches incorporating opportunities for reflection to support individual and group learning.https://doi.org/10.1186/s12913-023-10116-3i-PARIHSFacilitationImplementationFacilitator development
spellingShingle Gillian Harvey
Sarah Collyer
Prue McRae
Sally E. Barrimore
Camey Demmitt
Karen Lee-Steere
Bernadette Nolan
Alison M. Mudge
Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
BMC Health Services Research
i-PARIHS
Facilitation
Implementation
Facilitator development
title Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
title_full Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
title_fullStr Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
title_full_unstemmed Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
title_short Navigating the facilitation journey: a qualitative, longitudinal evaluation of ‘Eat Walk Engage’ novice and experienced facilitators
title_sort navigating the facilitation journey a qualitative longitudinal evaluation of eat walk engage novice and experienced facilitators
topic i-PARIHS
Facilitation
Implementation
Facilitator development
url https://doi.org/10.1186/s12913-023-10116-3
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