Modeling Extended Service Quality for Public Transportation in the Post-Pandemic Period: Differentiating between Urban and Rural Areas: A Case Study of Intercity Railway, Thailand

Modeling Extended Service Quality for Public Transportation in the Post-Pandemic Period: Differentiating between Urban and Rural Areas: A Case Study of Intercity Railway, Thailand

<i>Background:</i> Scholars have indicated differences in the attitudes of urban and non-urban populations, especially after the COVID-19 outbreak, which extend to their needs and expectations regarding rail transport development. The aim of this study is to enhance the quality of train...

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Bibliographic Details
Main Authors: Panuwat Wisutwattanasak, Thanapong Champahom, Sajjakaj Jomnonkwao, Manlika Seefong, Kestsirin Theerathitichaipa, Rattanaporn Kasemsri, Vatanavongs Ratanavaraha
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Logistics
Subjects:
COVID-19
SERVQUAL
confirmatory factor analysis
multigroup analysis
area context
Online Access:https://www.mdpi.com/2305-6290/7/4/93

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