Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers
The determination of the difficulty factor in knowledge work can be important for improving the performance of knowledge workers. In this article a regression model for investigating the difficulty of knowledge based activities (KBAs) is proposed. Four factors are considered in the model: Uncertaint...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2012-03-01
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| Series: | South African Journal of Economic and Management Sciences |
| Online Access: | https://sajems.org/index.php/sajems/article/view/118 |
| _version_ | 1819260734020780032 |
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| author | Jalil Heidary Dahooie Abbas Afrazeh Seyed Mohammad Hosseini Mohamad Reza Ghezel Arsalan |
| author_facet | Jalil Heidary Dahooie Abbas Afrazeh Seyed Mohammad Hosseini Mohamad Reza Ghezel Arsalan |
| author_sort | Jalil Heidary Dahooie |
| collection | DOAJ |
| description | The determination of the difficulty factor in knowledge work can be important for improving the performance of knowledge workers. In this article a regression model for investigating the difficulty of knowledge based activities (KBAs) is proposed. Four factors are considered in the model: Uncertainty, Variability of information, Amount of information and Level of skill and expertise. An empirical study based on 119 jobs from three different groups of knowledge workers (i.e. managerial, professional and clerical) shows that there are significant differences between the difficulty of the KBAs in managerial, clerical and professional jobs, and that managerial KBAs are more difficult than the KBAs of the other two groups. Furthermore, regression models indicate that Level of skill and expertise is the most influential factor in the difficulty of the KBAs in each of the three groups. |
| first_indexed | 2024-12-23T19:30:36Z |
| format | Article |
| id | doaj.art-95d4192748904b44996fce88266498dd |
| institution | Directory Open Access Journal |
| issn | 1015-8812 2222-3436 |
| language | English |
| last_indexed | 2024-12-23T19:30:36Z |
| publishDate | 2012-03-01 |
| publisher | AOSIS |
| record_format | Article |
| series | South African Journal of Economic and Management Sciences |
| spelling | doaj.art-95d4192748904b44996fce88266498dd2022-12-21T17:33:56ZengAOSISSouth African Journal of Economic and Management Sciences1015-88122222-34362012-03-0115111510.4102/sajems.v15i1.118127Knowledge work difficulty factors: An empirical study based on different groups of knowledge workersJalil Heidary Dahooie0Abbas Afrazeh1Seyed Mohammad Hosseini2Mohamad Reza Ghezel Arsalan3Amirkabir University of TechnologyAmirkabir University of TechnologyAmirkabir University of TechnologyUniversity of TehranThe determination of the difficulty factor in knowledge work can be important for improving the performance of knowledge workers. In this article a regression model for investigating the difficulty of knowledge based activities (KBAs) is proposed. Four factors are considered in the model: Uncertainty, Variability of information, Amount of information and Level of skill and expertise. An empirical study based on 119 jobs from three different groups of knowledge workers (i.e. managerial, professional and clerical) shows that there are significant differences between the difficulty of the KBAs in managerial, clerical and professional jobs, and that managerial KBAs are more difficult than the KBAs of the other two groups. Furthermore, regression models indicate that Level of skill and expertise is the most influential factor in the difficulty of the KBAs in each of the three groups.https://sajems.org/index.php/sajems/article/view/118 |
| spellingShingle | Jalil Heidary Dahooie Abbas Afrazeh Seyed Mohammad Hosseini Mohamad Reza Ghezel Arsalan Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers South African Journal of Economic and Management Sciences |
| title | Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers |
| title_full | Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers |
| title_fullStr | Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers |
| title_full_unstemmed | Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers |
| title_short | Knowledge work difficulty factors: An empirical study based on different groups of knowledge workers |
| title_sort | knowledge work difficulty factors an empirical study based on different groups of knowledge workers |
| url | https://sajems.org/index.php/sajems/article/view/118 |
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