A Study of the Recruitment and Selection Process in the ICT Sector: the HR Perspective and Creating Advantages

Purpose - The purpose of the research was to identify the methods and tech-niques relating to IT workforces when they search for new career opportu-nities, and the ways in which HR departments can create advantages through IT workforces. Aim(s) - This paper is based on a study of the relevant facts...

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Bibliographic Details
Main Author: Hristova Snezhana
Format: Article
Language:English
Published: Comenius University in Bratislava, Faculty of Management 2022-11-01
Series:Journal of Human Resource Management
Subjects:
Online Access:https://www.jhrm.eu/2022/10/40-a-study-of-the-recruitment-and-selection-process-in-the-ict-sector-the-hr-perspective-and-creating-advantages/
Description
Summary:Purpose - The purpose of the research was to identify the methods and tech-niques relating to IT workforces when they search for new career opportu-nities, and the ways in which HR departments can create advantages through IT workforces. Aim(s) - This paper is based on a study of the relevant facts that IT personnel deal with when trying to find their desired workplace. Design/methodology/approach - The research was conducted via a struc-tured questionnaire sent to 100 ICT professionals in IT companies of differ-ent sizes (small, medium and large companies) registered in North Macedo-nia. Practical implications – This research provides possible answers to ques-tions such as the extent of use of social media by ICT professionals as com-pared to headhunting in the process of job searching; preferred recruitment methods; information availability as a challenge through the recruitment process; and the importance of organizational culture and learning opportu-nities within the company versus the importance of salary. In this way it con-tributes to the scientific body of knowledge in the context of Human Re-source (HR) practices and perspectives. Findings - Recruitment and selection are of high importance for competitive advantage in the dynamic and growing ICT sector. Digital platforms and so-cial media play an important role in attracting ICT talents etc. Originality/value - The implications of this study will be especially im-portant for IT managers to gain additional knowledge on job redesigning, in-tegrating information on job design in recruitment and selection processes and executing them to ensure that good HR policies are developed. It also provides the readers with an understanding of how HR has a significant role in the overall performance in the organization. through introducing up-to-date scientific research in the same field.
ISSN:1335-3888
2453-7683