Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
Intercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from...
Main Authors: | , |
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Format: | Article |
Language: | Afrikaans |
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Stellenbosch University
2010-12-01
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Series: | Per Linguam : A Journal of Language Learning |
Subjects: | |
Online Access: | http://perlinguam.journals.ac.za/pub/article/view/10 |
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author | Dyers, Charlyn Wankah, Foncha J. |
author_facet | Dyers, Charlyn Wankah, Foncha J. |
author_sort | Dyers, Charlyn |
collection | DOAJ |
description | Intercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from other African countries. This article is based on research conducted at Greenmarket Square in the heart of Cape Town, well-known as a hub for informal traders (mainly from other parts of Africa), local people and tourists from all over the world. It discusses three of the major barriers to ICC in this space which emerged from our research. These three major ‘intercultural fault-lines’ (Olahan, 2000) are identified as non-verbal communication, ethnocentrism/xenophobia and the contrasting communication styles of people from High Context Cultures and Low Context Cultures (Katan, 2004). The paper concludes with some suggestions on how such barriers can be overcome if people in this space learn to become more ‘interculturally competent’ (Jandt, 2004). |
first_indexed | 2024-12-20T01:56:59Z |
format | Article |
id | doaj.art-95eec888d5f34b32b88e5cfc24986b96 |
institution | Directory Open Access Journal |
issn | 0259-2312 2224-0012 |
language | Afrikaans |
last_indexed | 2024-12-20T01:56:59Z |
publishDate | 2010-12-01 |
publisher | Stellenbosch University |
record_format | Article |
series | Per Linguam : A Journal of Language Learning |
spelling | doaj.art-95eec888d5f34b32b88e5cfc24986b962022-12-21T19:57:27ZafrStellenbosch UniversityPer Linguam : A Journal of Language Learning0259-23122224-00122010-12-0126111210.5785/26-1-10Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspectiveDyers, Charlyn0Wankah, Foncha J. 1University of the Western CapeUniversity Western CapeIntercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from other African countries. This article is based on research conducted at Greenmarket Square in the heart of Cape Town, well-known as a hub for informal traders (mainly from other parts of Africa), local people and tourists from all over the world. It discusses three of the major barriers to ICC in this space which emerged from our research. These three major ‘intercultural fault-lines’ (Olahan, 2000) are identified as non-verbal communication, ethnocentrism/xenophobia and the contrasting communication styles of people from High Context Cultures and Low Context Cultures (Katan, 2004). The paper concludes with some suggestions on how such barriers can be overcome if people in this space learn to become more ‘interculturally competent’ (Jandt, 2004).http://perlinguam.journals.ac.za/pub/article/view/10barriers to intercultural communicationinterculturally competentnon-verbal communicationethnocentrismcontrasting communication styles |
spellingShingle | Dyers, Charlyn Wankah, Foncha J. Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective Per Linguam : A Journal of Language Learning barriers to intercultural communication interculturally competent non-verbal communication ethnocentrism contrasting communication styles |
title | Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective |
title_full | Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective |
title_fullStr | Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective |
title_full_unstemmed | Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective |
title_short | Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective |
title_sort | uncovering and negotiating barriers to intercultural communication at greenmarket square cape town s world in miniature an insider s perspective |
topic | barriers to intercultural communication interculturally competent non-verbal communication ethnocentrism contrasting communication styles |
url | http://perlinguam.journals.ac.za/pub/article/view/10 |
work_keys_str_mv | AT dyerscharlyn uncoveringandnegotiatingbarrierstointerculturalcommunicationatgreenmarketsquarecapetownsworldinminiatureaninsidersperspective AT wankahfonchaj uncoveringandnegotiatingbarrierstointerculturalcommunicationatgreenmarketsquarecapetownsworldinminiatureaninsidersperspective |