Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective

Intercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from...

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Main Authors: Dyers, Charlyn, Wankah, Foncha J.
Format: Article
Language:Afrikaans
Published: Stellenbosch University 2010-12-01
Series:Per Linguam : A Journal of Language Learning
Subjects:
Online Access:http://perlinguam.journals.ac.za/pub/article/view/10
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author Dyers, Charlyn
Wankah, Foncha J.
author_facet Dyers, Charlyn
Wankah, Foncha J.
author_sort Dyers, Charlyn
collection DOAJ
description Intercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from other African countries. This article is based on research conducted at Greenmarket Square in the heart of Cape Town, well-known as a hub for informal traders (mainly from other parts of Africa), local people and tourists from all over the world. It discusses three of the major barriers to ICC in this space which emerged from our research. These three major ‘intercultural fault-lines’ (Olahan, 2000) are identified as non-verbal communication, ethnocentrism/xenophobia and the contrasting communication styles of people from High Context Cultures and Low Context Cultures (Katan, 2004). The paper concludes with some suggestions on how such barriers can be overcome if people in this space learn to become more ‘interculturally competent’ (Jandt, 2004).
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spelling doaj.art-95eec888d5f34b32b88e5cfc24986b962022-12-21T19:57:27ZafrStellenbosch UniversityPer Linguam : A Journal of Language Learning0259-23122224-00122010-12-0126111210.5785/26-1-10Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspectiveDyers, Charlyn0Wankah, Foncha J. 1University of the Western CapeUniversity Western CapeIntercultural communication (ICC) is one of the most relevant fields for investigation in post-colonial Africa and post-apartheid South Africa, given the freedom of movement between African countries and the wide range of attractions, both economic and social, that South Africa holds for people from other African countries. This article is based on research conducted at Greenmarket Square in the heart of Cape Town, well-known as a hub for informal traders (mainly from other parts of Africa), local people and tourists from all over the world. It discusses three of the major barriers to ICC in this space which emerged from our research. These three major ‘intercultural fault-lines’ (Olahan, 2000) are identified as non-verbal communication, ethnocentrism/xenophobia and the contrasting communication styles of people from High Context Cultures and Low Context Cultures (Katan, 2004). The paper concludes with some suggestions on how such barriers can be overcome if people in this space learn to become more ‘interculturally competent’ (Jandt, 2004).http://perlinguam.journals.ac.za/pub/article/view/10barriers to intercultural communicationinterculturally competentnon-verbal communicationethnocentrismcontrasting communication styles
spellingShingle Dyers, Charlyn
Wankah, Foncha J.
Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
Per Linguam : A Journal of Language Learning
barriers to intercultural communication
interculturally competent
non-verbal communication
ethnocentrism
contrasting communication styles
title Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
title_full Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
title_fullStr Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
title_full_unstemmed Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
title_short Uncovering and negotiating barriers to intercultural communication at Greenmarket Square, Cape Town’s ‘world in miniature’: An insider’s perspective
title_sort uncovering and negotiating barriers to intercultural communication at greenmarket square cape town s world in miniature an insider s perspective
topic barriers to intercultural communication
interculturally competent
non-verbal communication
ethnocentrism
contrasting communication styles
url http://perlinguam.journals.ac.za/pub/article/view/10
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