ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM

Abstract: The purpose of this study was to analyze the effect of an integrated Service quality, corporate image of the Purchase intentions. Respondents were used as samples in this study were 200 consumers SME bike shop. Purposive sampling technique using sampling and methods of data analysis using...

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Main Authors: Sri Vandayuli Riorini, Christina Catur Widayati
Format: Article
Language:English
Published: Universitas Mercu Buana 2015-05-01
Series:MIX: Jurnal Ilmiah Manajemen
Online Access:http://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/122
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author Sri Vandayuli Riorini
Christina Catur Widayati
author_facet Sri Vandayuli Riorini
Christina Catur Widayati
author_sort Sri Vandayuli Riorini
collection DOAJ
description Abstract: The purpose of this study was to analyze the effect of an integrated Service quality, corporate image of the Purchase intentions. Respondents were used as samples in this study were 200 consumers SME bike shop. Purposive sampling technique using sampling and methods of data analysis using SEM technique. The results found that (1) the positive effect of the Corporate Service quality image, Purchase intentions, (2) the positive effect of corporate image on Purchase Intention, and (3) Corporate imagemerupakan mediator in the relationship between the Service qualitydengan Purchase intentions.Penelitian further recommended to add the variable of Corporate social Responsibility / CSR as a factor affecting Purchase intention. Keyword: Service Quality, Corporate Image, Purchase Intentions, Small and Medium Enterprises / SME‘s
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spelling doaj.art-95f6279d7b62435d8dd5ce5ddd009e3b2022-12-22T03:31:01ZengUniversitas Mercu BuanaMIX: Jurnal Ilmiah Manajemen2088-12312460-53282015-05-0143127ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKMSri Vandayuli RioriniChristina Catur WidayatiAbstract: The purpose of this study was to analyze the effect of an integrated Service quality, corporate image of the Purchase intentions. Respondents were used as samples in this study were 200 consumers SME bike shop. Purposive sampling technique using sampling and methods of data analysis using SEM technique. The results found that (1) the positive effect of the Corporate Service quality image, Purchase intentions, (2) the positive effect of corporate image on Purchase Intention, and (3) Corporate imagemerupakan mediator in the relationship between the Service qualitydengan Purchase intentions.Penelitian further recommended to add the variable of Corporate social Responsibility / CSR as a factor affecting Purchase intention. Keyword: Service Quality, Corporate Image, Purchase Intentions, Small and Medium Enterprises / SME‘shttp://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/122
spellingShingle Sri Vandayuli Riorini
Christina Catur Widayati
ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
MIX: Jurnal Ilmiah Manajemen
title ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
title_full ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
title_fullStr ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
title_full_unstemmed ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
title_short ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM
title_sort anteseden dan konsekwensi dari corporate image pada usaha kecil menengah ukm
url http://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/122
work_keys_str_mv AT srivandayuliriorini antesedendankonsekwensidaricorporateimagepadausahakecilmenengahukm
AT christinacaturwidayati antesedendankonsekwensidaricorporateimagepadausahakecilmenengahukm