Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction

This study investigates the impact of written group feedback, versus audio feedback, based upon four student satisfaction measures in the online classroom environment. Undergraduate students in the control group were provided both individual written feedback and group written feedback, while undergr...

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Main Author: Robert Trumpy
Format: Article
Language:English
Published: Journal of Educators Online 2014-05-01
Series:Journal of Educators Online
Subjects:
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author Robert Trumpy
author_facet Robert Trumpy
author_sort Robert Trumpy
collection DOAJ
description This study investigates the impact of written group feedback, versus audio feedback, based upon four student satisfaction measures in the online classroom environment. Undergraduate students in the control group were provided both individual written feedback and group written feedback, while undergraduate students in the experimental treatment group were provided both individual written feedback and audio group feedback. Using a one-tailed t-test, the four student satisfaction measures were analyzed and one was found to be significant for students’ perception that the instructor seemed genuinely concerned with whether students learned. The authors believe the study, when combined with their previous research, has significant impact on understanding strategies for improving instructor effectiveness with online students. Furthermore, the authors believe this area of student satisfaction resides primarily in positive perceptions of instructors’ engagement and “social presence.” In addition, the authors believe the provision of audio feedback (either individual or group) to be more time efficient, while allowing for increased instructor creativity. Finally, the use of audio feedback may be perceived as more accessible or practical by the student, rather than written feedback alone.
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spelling doaj.art-967053cc57984264a1b1f00f6ffc7b702022-12-21T18:45:48ZengJournal of Educators OnlineJournal of Educators Online1547-500X1547-500X2014-05-0111210.9743/jeo.2014.2.2Online Instructor's Use of Audio Feedback to Increase Social Presence and Student SatisfactionRobert Trumpy0Central Washington UniversityThis study investigates the impact of written group feedback, versus audio feedback, based upon four student satisfaction measures in the online classroom environment. Undergraduate students in the control group were provided both individual written feedback and group written feedback, while undergraduate students in the experimental treatment group were provided both individual written feedback and audio group feedback. Using a one-tailed t-test, the four student satisfaction measures were analyzed and one was found to be significant for students’ perception that the instructor seemed genuinely concerned with whether students learned. The authors believe the study, when combined with their previous research, has significant impact on understanding strategies for improving instructor effectiveness with online students. Furthermore, the authors believe this area of student satisfaction resides primarily in positive perceptions of instructors’ engagement and “social presence.” In addition, the authors believe the provision of audio feedback (either individual or group) to be more time efficient, while allowing for increased instructor creativity. Finally, the use of audio feedback may be perceived as more accessible or practical by the student, rather than written feedback alone.Student SatisfactionOnline LearningInstructor EffectivenessOnline Course Achievement
spellingShingle Robert Trumpy
Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
Journal of Educators Online
Student Satisfaction
Online Learning
Instructor Effectiveness
Online Course Achievement
title Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
title_full Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
title_fullStr Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
title_full_unstemmed Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
title_short Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
title_sort online instructor s use of audio feedback to increase social presence and student satisfaction
topic Student Satisfaction
Online Learning
Instructor Effectiveness
Online Course Achievement
work_keys_str_mv AT roberttrumpy onlineinstructorsuseofaudiofeedbacktoincreasesocialpresenceandstudentsatisfaction