Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi

Abstract The purpose of study was the influence of trust and organizational culture to intellectual capital and its impact to organizational performance. Data was collected from 109 (21,80%) questionnaires were sent to financial managers in bank and financial institution companies at Bali, and anal...

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Main Author: Partiwi Dwi Astuti
Format: Article
Language:English
Published: Universitas Islam Indonesia 2014-06-01
Series:Jurnal Siasat Bisnis
Online Access:https://hmts.civil.uii.ac.id/JSB/article/view/3220
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author Partiwi Dwi Astuti
author_facet Partiwi Dwi Astuti
author_sort Partiwi Dwi Astuti
collection DOAJ
description Abstract The purpose of study was the influence of trust and organizational culture to intellectual capital and its impact to organizational performance. Data was collected from 109 (21,80%) questionnaires were sent to financial managers in bank and financial institution companies at Bali, and analysis conducted by SEM. The results shows that trust and organizational cultures have an effect negatively and positively to intellectual capital elements. Human capital has an effect positively to customer capital and of structural capital. Customer capital has an effect positively to structural capital. Structural capital has an effect positively to organizational performance. Keywords: intellectual capital, trust, organizational culture, organizational performance Abstrak Tujuan penelitian ini adalah untuk menguji pengaruh trust dan budaya organisasi terhadap intellectual capital dan dampaknya terhadap kinerja organisasi. Data dikumpulkan dari 109 (21,80%) kuesioner yang dikirimkan kepada manajer keuangan bank dan lembaga keuangan di Bali, dan analisis menggunakan SEM. Hasil penelitian menunjukan bahwa trust dan budaya organisasi memiliki pengaruh negatif dan positif terhadap elemen intellectual capital. Human capital berpengaruh positif terhadap customer capital dan structural capital. Customer capital berpengaruh positif terhadap structural capital. Structural capital berpengaruh positif terhadap kinerja organisasi. Kata Kunci: intellectual capital, trust, budaya organisasi, kinerja organisasi
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spelling doaj.art-970e46e92bd94838ab0a3359051af1862022-12-22T02:34:16ZengUniversitas Islam IndonesiaJurnal Siasat Bisnis0853-76662528-70012014-06-01152Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja OrganisasiPartiwi Dwi AstutiAbstract The purpose of study was the influence of trust and organizational culture to intellectual capital and its impact to organizational performance. Data was collected from 109 (21,80%) questionnaires were sent to financial managers in bank and financial institution companies at Bali, and analysis conducted by SEM. The results shows that trust and organizational cultures have an effect negatively and positively to intellectual capital elements. Human capital has an effect positively to customer capital and of structural capital. Customer capital has an effect positively to structural capital. Structural capital has an effect positively to organizational performance. Keywords: intellectual capital, trust, organizational culture, organizational performance Abstrak Tujuan penelitian ini adalah untuk menguji pengaruh trust dan budaya organisasi terhadap intellectual capital dan dampaknya terhadap kinerja organisasi. Data dikumpulkan dari 109 (21,80%) kuesioner yang dikirimkan kepada manajer keuangan bank dan lembaga keuangan di Bali, dan analisis menggunakan SEM. Hasil penelitian menunjukan bahwa trust dan budaya organisasi memiliki pengaruh negatif dan positif terhadap elemen intellectual capital. Human capital berpengaruh positif terhadap customer capital dan structural capital. Customer capital berpengaruh positif terhadap structural capital. Structural capital berpengaruh positif terhadap kinerja organisasi. Kata Kunci: intellectual capital, trust, budaya organisasi, kinerja organisasi https://hmts.civil.uii.ac.id/JSB/article/view/3220
spellingShingle Partiwi Dwi Astuti
Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
Jurnal Siasat Bisnis
title Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
title_full Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
title_fullStr Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
title_full_unstemmed Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
title_short Trust dan Kultur Organisasi Sebagai Penggerak Intellectual Capital terhadap Kinerja Organisasi
title_sort trust dan kultur organisasi sebagai penggerak intellectual capital terhadap kinerja organisasi
url https://hmts.civil.uii.ac.id/JSB/article/view/3220
work_keys_str_mv AT partiwidwiastuti trustdankulturorganisasisebagaipenggerakintellectualcapitalterhadapkinerjaorganisasi