Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study

COVID-19 caused a global crisis and influenced approximately 1.5 billion students. Due to the threat of COVID-19, schools and universities suspended all the face to face classes and faced a mandatory transition to online learning to continue their teaching and learning. Teachers and students did no...

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Main Authors: Murat Sümer, Berna Yüner
Format: Article
Language:English
Published: International Council for Open and Distance Education (ICDE) 2021-12-01
Series:Open Praxis
Subjects:
Online Access:https://account.openpraxis.org/index.php/up-j-op/article/view/131
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author Murat Sümer
Berna Yüner
author_facet Murat Sümer
Berna Yüner
author_sort Murat Sümer
collection DOAJ
description COVID-19 caused a global crisis and influenced approximately 1.5 billion students. Due to the threat of COVID-19, schools and universities suspended all the face to face classes and faced a mandatory transition to online learning to continue their teaching and learning. Teachers and students did not have time to prepare or get supported for emergency remote teaching. This study aims to examine the support services provided by the university administration to the faculty in Turkey. So it is designed as a case study, which is one of the qualitative methods in education. Regarding the findings related to support systems in the time of emergency remote teaching provided by the universities, it can be seen that administrative and technical supports were well-provided. However, it can be said that the universities ignored their faculties’ needs regarding academic support as well as counseling support, which faculty needed most. Although library support is one of the support systems in the literature, faculty mentioned that they did not need any support in this regard. Peer support can be shown as the most prominent type of support in the emergency remote teaching, although it is not included in the open and distance learning literature for faculty.
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spelling doaj.art-9727d2947aa64004a5ade40660529e732023-11-17T10:20:07ZengInternational Council for Open and Distance Education (ICDE)Open Praxis1369-99972304-070X2021-12-01133Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case StudyMurat Sümer0Berna Yüner1Uşak UniversityYozgat Bozok University COVID-19 caused a global crisis and influenced approximately 1.5 billion students. Due to the threat of COVID-19, schools and universities suspended all the face to face classes and faced a mandatory transition to online learning to continue their teaching and learning. Teachers and students did not have time to prepare or get supported for emergency remote teaching. This study aims to examine the support services provided by the university administration to the faculty in Turkey. So it is designed as a case study, which is one of the qualitative methods in education. Regarding the findings related to support systems in the time of emergency remote teaching provided by the universities, it can be seen that administrative and technical supports were well-provided. However, it can be said that the universities ignored their faculties’ needs regarding academic support as well as counseling support, which faculty needed most. Although library support is one of the support systems in the literature, faculty mentioned that they did not need any support in this regard. Peer support can be shown as the most prominent type of support in the emergency remote teaching, although it is not included in the open and distance learning literature for faculty. https://account.openpraxis.org/index.php/up-j-op/article/view/131emergency remote teachingonline learningsupport servicesfacultyuniversity administrationcase study
spellingShingle Murat Sümer
Berna Yüner
Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
Open Praxis
emergency remote teaching
online learning
support services
faculty
university administration
case study
title Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
title_full Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
title_fullStr Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
title_full_unstemmed Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
title_short Faculty Support in Higher Education Provided by University Administration during Emergency Remote Teaching: A Case Study
title_sort faculty support in higher education provided by university administration during emergency remote teaching a case study
topic emergency remote teaching
online learning
support services
faculty
university administration
case study
url https://account.openpraxis.org/index.php/up-j-op/article/view/131
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AT bernayuner facultysupportinhighereducationprovidedbyuniversityadministrationduringemergencyremoteteachingacasestudy