FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity
Business Continuity Management (BCM) encompasses effective planning to respond to business interruptions and relaunch business in the short term. This study follows the Design Science Research methodology and proposes a framework to systematise Business Continuity Management and streamline the Busin...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2022-09-01
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| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844022018540 |
| _version_ | 1811206318257602560 |
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| author | Nelson Russo Henrique São Mamede Leonilde Reis Clara Silveira |
| author_facet | Nelson Russo Henrique São Mamede Leonilde Reis Clara Silveira |
| author_sort | Nelson Russo |
| collection | DOAJ |
| description | Business Continuity Management (BCM) encompasses effective planning to respond to business interruptions and relaunch business in the short term. This study follows the Design Science Research methodology and proposes a framework to systematise Business Continuity Management and streamline the Business Continuity Plan (BCP) design and implementation. The framework defines metrics providing strategical guidance and assessment of the Business Continuity Management initiatives. The framework provides a Business Continuity Management Model, an Implementation Guide, a Self-Assessment System, and a Measurement System. The model was developed based on a systematic literature review and guidelines from Business Continuity Management frameworks and standards. In the first iteration, we demonstrated and evaluated the framework through a Focus Group with experts in Business Continuity Management. In the second iteration, it was used and evaluated by professionals with responsibilities in Business Continuity Plan implementation, representing various business sectors. As a result, the framework is useful and complete, effective and enhances governance and is scalable and adaptable to organisations. This study concludes that the framework adds value to Business Continuity Management monitoring, gaps identification, and practitioner’s guidance on what needs to be planned, done, checked and acted to manage continuity. |
| first_indexed | 2024-04-12T03:45:53Z |
| format | Article |
| id | doaj.art-9743cce573e74041b97ebecfc788b191 |
| institution | Directory Open Access Journal |
| issn | 2405-8440 |
| language | English |
| last_indexed | 2024-04-12T03:45:53Z |
| publishDate | 2022-09-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj.art-9743cce573e74041b97ebecfc788b1912022-12-22T03:49:08ZengElsevierHeliyon2405-84402022-09-0189e10566FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuityNelson Russo0Henrique São Mamede1Leonilde Reis2Clara Silveira3INESC TEC, Porto, Portugal; School of Science and Technology, University of Trás-os-Montes and Alto Douro, Quinta de Prados, 5000-801 Vila Real, Portugal; Corresponding author.INESC TEC, Porto, Portugal; Department of Science and Technology, Universidade Aberta, Rua da Escola Politécnica, No. 147, 1269-001 Lisbon, PortugalSchool of Business Administration, (ESCE/CICE/IPS) Polytechnic Institute of Setúbal, Campus of Polytechnic Institute of Setúbal, 2914-503 Setúbal, PortugalSchool of Technology and Management, Polytechnic Institute of Guarda, Avenida Dr. Francisco Sá Carneiro, No. 50, 6300-559 Guarda, PortugalBusiness Continuity Management (BCM) encompasses effective planning to respond to business interruptions and relaunch business in the short term. This study follows the Design Science Research methodology and proposes a framework to systematise Business Continuity Management and streamline the Business Continuity Plan (BCP) design and implementation. The framework defines metrics providing strategical guidance and assessment of the Business Continuity Management initiatives. The framework provides a Business Continuity Management Model, an Implementation Guide, a Self-Assessment System, and a Measurement System. The model was developed based on a systematic literature review and guidelines from Business Continuity Management frameworks and standards. In the first iteration, we demonstrated and evaluated the framework through a Focus Group with experts in Business Continuity Management. In the second iteration, it was used and evaluated by professionals with responsibilities in Business Continuity Plan implementation, representing various business sectors. As a result, the framework is useful and complete, effective and enhances governance and is scalable and adaptable to organisations. This study concludes that the framework adds value to Business Continuity Management monitoring, gaps identification, and practitioner’s guidance on what needs to be planned, done, checked and acted to manage continuity.http://www.sciencedirect.com/science/article/pii/S2405844022018540Business continuityDisaster recoveryFrameworkMaturity levelPreparedness assessmentMeasurement |
| spellingShingle | Nelson Russo Henrique São Mamede Leonilde Reis Clara Silveira FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity Heliyon Business continuity Disaster recovery Framework Maturity level Preparedness assessment Measurement |
| title | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| title_full | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| title_fullStr | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| title_full_unstemmed | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| title_short | FAMMOCN – Demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| title_sort | fammocn demonstration and evaluation of a framework for the multidisciplinary assessment of organisational maturity on business continuity |
| topic | Business continuity Disaster recovery Framework Maturity level Preparedness assessment Measurement |
| url | http://www.sciencedirect.com/science/article/pii/S2405844022018540 |
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