Sentiment Analysis in E-Commerce Platforms: A Review of Current Techniques and Future Directions
Sentiment analysis (SA), also referred to as opinion mining, has become a widely used real-world application of natural language processing in recent times. Its main goal is to identify the hidden emotions behind the plain text. SA is especially useful in e-commerce fields, where comments and review...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2023-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/10225509/ |