Vertical division of labour: a sociology of the work of remote organisers
<p class="first" id="d240961e71">Contemporary work organisation is characterised by a persistent vertical division of labour between managers in charge of designing work at a distance and operational workers. This article focuses on the work of speci...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Pluto Journals
2019-01-01
|
| Series: | Work Organisation, Labour and Globalisation |
| Online Access: | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.13.2.0007 |
| Summary: | <p class="first" id="d240961e71">Contemporary work organisation is characterised by a persistent vertical division
of labour between managers in charge of designing work at a distance and operational
workers. This article focuses on the work of specific white collar workers called
‘remote organisers’, and how they face the challenge of performing a task that seems
impossible and socially thankless. Results from a major qualitative and quantitative
survey of large French organisations and consulting firms, show that the standardisation
of methods, the Taylorisation of the implementation of tasks and resorting to abstraction
are what makes their work sustainable and achievable. Finally, remote organisers build
up a professional norm which consists in having a playful and game-like relationship
with their work.
</p> |
|---|---|
| ISSN: | 1745-641X 1745-6428 |