Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan

Abstract Background The use of telehealth in the management of care and care delivery has been increasing significantly during the COVID-19 pandemic. Telehealth is an emerging technology used to manage care for patients with cardiovascular diseases (CVDs) in Jordan. However, implementing this approa...

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Main Authors: Ibtisam A. Alarabyat, Nezam Al-Nsair, Intima Alrimawi, Nabeel Al-Yateem, Raed Mohammad Shudifat, Ahmad Rajeh Saifan
Format: Article
Language:English
Published: BMC 2023-05-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-09368-w
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author Ibtisam A. Alarabyat
Nezam Al-Nsair
Intima Alrimawi
Nabeel Al-Yateem
Raed Mohammad Shudifat
Ahmad Rajeh Saifan
author_facet Ibtisam A. Alarabyat
Nezam Al-Nsair
Intima Alrimawi
Nabeel Al-Yateem
Raed Mohammad Shudifat
Ahmad Rajeh Saifan
author_sort Ibtisam A. Alarabyat
collection DOAJ
description Abstract Background The use of telehealth in the management of care and care delivery has been increasing significantly during the COVID-19 pandemic. Telehealth is an emerging technology used to manage care for patients with cardiovascular diseases (CVDs) in Jordan. However, implementing this approach in Jordan faces many challenges that need to be explored to identify practical solutions. Purpose To explore the perceived challenges and barriers to using telehealth in managing acute and chronic CVDs among healthcare professionals. Methods A qualitative, exploratory study was conducted by interviewing 24 health professionals at two hospitals in different clinical areas in Jordan. Results Several barriers were reported by participants that affected the utilization of telehealth services. The barriers were categorized into the following four themes: Drawbacks related to patients, Health providers’ concerns, Procedural faults, and telehealth To complement the service only. Conclusions The study suggests that telehealth can be instrumental in supporting care management for patients with CVD. It means that understanding the advantages and barriers to implementing telehealth by the healthcare providers in Jordan can improve many aspects of the healthcare services for patients with CVD within the healthcare settings in Jordan.
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spelling doaj.art-97661970be2c41e0a3ac3e8d237ca3512023-05-14T11:12:14ZengBMCBMC Health Services Research1472-69632023-05-012311810.1186/s12913-023-09368-wPerceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in JordanIbtisam A. Alarabyat0Nezam Al-Nsair1Intima Alrimawi2Nabeel Al-Yateem3Raed Mohammad Shudifat4Ahmad Rajeh Saifan5Nursing College, Applied Science Private UniversityCollege of Nursing, Xavier UniversitySchool of Nursing, Georgetown UniversityDepartment of Nursing, College of Health Sciences, University of SharjahAdult Health Nursing Department, Faculty of Nursing, Mu’tah UniversityNursing College, Applied Science Private UniversityAbstract Background The use of telehealth in the management of care and care delivery has been increasing significantly during the COVID-19 pandemic. Telehealth is an emerging technology used to manage care for patients with cardiovascular diseases (CVDs) in Jordan. However, implementing this approach in Jordan faces many challenges that need to be explored to identify practical solutions. Purpose To explore the perceived challenges and barriers to using telehealth in managing acute and chronic CVDs among healthcare professionals. Methods A qualitative, exploratory study was conducted by interviewing 24 health professionals at two hospitals in different clinical areas in Jordan. Results Several barriers were reported by participants that affected the utilization of telehealth services. The barriers were categorized into the following four themes: Drawbacks related to patients, Health providers’ concerns, Procedural faults, and telehealth To complement the service only. Conclusions The study suggests that telehealth can be instrumental in supporting care management for patients with CVD. It means that understanding the advantages and barriers to implementing telehealth by the healthcare providers in Jordan can improve many aspects of the healthcare services for patients with CVD within the healthcare settings in Jordan.https://doi.org/10.1186/s12913-023-09368-wTelehealthCardiovascular disordersRemote careJordanQualitative research
spellingShingle Ibtisam A. Alarabyat
Nezam Al-Nsair
Intima Alrimawi
Nabeel Al-Yateem
Raed Mohammad Shudifat
Ahmad Rajeh Saifan
Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
BMC Health Services Research
Telehealth
Cardiovascular disorders
Remote care
Jordan
Qualitative research
title Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
title_full Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
title_fullStr Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
title_full_unstemmed Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
title_short Perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases: a qualitative study exploring healthcare professionals’ views in Jordan
title_sort perceived barriers to effective use of telehealth in managing the care of patients with cardiovascular diseases a qualitative study exploring healthcare professionals views in jordan
topic Telehealth
Cardiovascular disorders
Remote care
Jordan
Qualitative research
url https://doi.org/10.1186/s12913-023-09368-w
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