Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue

On November the 13th, 2022 video footage was released purportedly showing a Tesla Model Y malfunctioning by speeding through the streets of a Chinese city killing two people. Video footage such as this has the potential to undermine trust in AVs. While Tesla has responded by stating they will get to...

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Main Authors: Stephen R. Milford, Bernice S. Elger, David M. Shaw
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-03-01
Series:Frontiers in Future Transportation
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/ffutr.2023.1137469/full
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author Stephen R. Milford
Stephen R. Milford
Bernice S. Elger
David M. Shaw
David M. Shaw
author_facet Stephen R. Milford
Stephen R. Milford
Bernice S. Elger
David M. Shaw
David M. Shaw
author_sort Stephen R. Milford
collection DOAJ
description On November the 13th, 2022 video footage was released purportedly showing a Tesla Model Y malfunctioning by speeding through the streets of a Chinese city killing two people. Video footage such as this has the potential to undermine trust in AVs. While Tesla has responded by stating they will get to the “truth,” there are questions as to how this truth is to be decided, and perhaps more importantly how the public can trust either Tesla or negative press. We explore the “facts” of the incident and discuss the challenges of building trust in new AVs systems based on transparency. In this article we argue that transparency is more than simply getting to the “truth.” It is fostering a relational dialogue between the facts and stakeholder. Using O’Brien’s window metaphor, this article explores the need for AV manufacturers to consider the content of such incidents, the different perceptions of stakeholders, and the medium through which the content is presented. Apart from the need for independent crash investigators, there is a need for AV manufacturers to go beyond simply’ getting to the truth’ and to engage with the public responsibly.
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spelling doaj.art-9794ec397d9442b2b99ded457da8f1b82023-03-21T04:35:48ZengFrontiers Media S.A.Frontiers in Future Transportation2673-52102023-03-01410.3389/ffutr.2023.11374691137469Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogueStephen R. Milford0Stephen R. Milford1Bernice S. Elger2David M. Shaw3David M. Shaw4The Institute for Biomedical Ethics, University of Basel, Basel, SwitzerlandFaculty of Theology, North-West University, Potchefstroom, South AfricaThe Institute for Biomedical Ethics, University of Basel, Basel, SwitzerlandThe Institute for Biomedical Ethics, University of Basel, Basel, SwitzerlandFaculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, NetherlandsOn November the 13th, 2022 video footage was released purportedly showing a Tesla Model Y malfunctioning by speeding through the streets of a Chinese city killing two people. Video footage such as this has the potential to undermine trust in AVs. While Tesla has responded by stating they will get to the “truth,” there are questions as to how this truth is to be decided, and perhaps more importantly how the public can trust either Tesla or negative press. We explore the “facts” of the incident and discuss the challenges of building trust in new AVs systems based on transparency. In this article we argue that transparency is more than simply getting to the “truth.” It is fostering a relational dialogue between the facts and stakeholder. Using O’Brien’s window metaphor, this article explores the need for AV manufacturers to consider the content of such incidents, the different perceptions of stakeholders, and the medium through which the content is presented. Apart from the need for independent crash investigators, there is a need for AV manufacturers to go beyond simply’ getting to the truth’ and to engage with the public responsibly.https://www.frontiersin.org/articles/10.3389/ffutr.2023.1137469/fullteslaself-driving carstransparencyethics of crash scenarioscrash investigations
spellingShingle Stephen R. Milford
Stephen R. Milford
Bernice S. Elger
David M. Shaw
David M. Shaw
Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
Frontiers in Future Transportation
tesla
self-driving cars
transparency
ethics of crash scenarios
crash investigations
title Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
title_full Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
title_fullStr Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
title_full_unstemmed Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
title_short Believe me! Why tesla’s recent alleged malfunction further highlights the need for transparent dialogue
title_sort believe me why tesla s recent alleged malfunction further highlights the need for transparent dialogue
topic tesla
self-driving cars
transparency
ethics of crash scenarios
crash investigations
url https://www.frontiersin.org/articles/10.3389/ffutr.2023.1137469/full
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