Development of a communication platform for patients with head and neck cancer for effective information delivery and improvement of doctor–patient relationship: application of treatment journey-based service blueprint

Development of a communication platform for patients with head and neck cancer for effective information delivery and improvement of doctor–patient relationship: application of treatment journey-based service blueprint

Abstract Background Effective communication and information delivery enhance doctor–patient relationships, improves adherence to treatment, reduces work burden, and supports decision-making. The study developed a head and neck cancer (HNC) communication platform to support effective delivery of info...

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Bibliographic Details
Main Authors: Yoo-Ri Koo, Eun-Jeong Kim, Inn-Chul Nam
Format: Article
Language:English
Published: BMC 2024-03-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Health communication
Health information systems
Information services
Health information management
Head and neck cancer
Online Access:https://doi.org/10.1186/s12911-024-02477-4

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