How can mobile phones be used to improve nutrition service delivery in rural Bangladesh?
Abstract Background Nutrition has been integrated within the health services in Bangladesh as it is an important issue for health and development. High penetration of mobile phones in the community and favourable policy and political commitment of the Government of Bangladesh has created possibiliti...
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| Format: | Article |
| Language: | English |
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BMC
2018-07-01
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| Series: | BMC Health Services Research |
| Subjects: | |
| Online Access: | http://link.springer.com/article/10.1186/s12913-018-3351-z |
| _version_ | 1818571344748478464 |
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| author | Nazib Uz Zaman Khan Sabrina Rasheed Tamanna Sharmin A. K. Siddique Micheal Dibley Ashraful Alam |
| author_facet | Nazib Uz Zaman Khan Sabrina Rasheed Tamanna Sharmin A. K. Siddique Micheal Dibley Ashraful Alam |
| author_sort | Nazib Uz Zaman Khan |
| collection | DOAJ |
| description | Abstract Background Nutrition has been integrated within the health services in Bangladesh as it is an important issue for health and development. High penetration of mobile phones in the community and favourable policy and political commitment of the Government of Bangladesh has created possibilities of using Information Communication Technology such as mobile phones for nutrition programs. In this paper the implementation of nutrition services with a specific focus on infant and young child feeding was explored and the potential for using mobile phones to improve the quality and coverage of nutrition services was assessed. Methods A qualitative study was conducted in Mirzapur and Chakaria sub-districts, Bangladesh from February–April 2014. We conducted 24 in-depth interviews (mothers of young children), 8 focus group discussions (fathers and grandmothers); and 13 key informant interviews (community health workers or CHWs). We also observed 4 facilities and followed 2 CHWs during their work day. The data was analyzed manually using pre-existing themes. Results In this community, mothers demonstrated gaps in knowledge about IYCF. They depended on their social network and media for IYCF information. Although CHWs were trusted in the community, mothers and their family members did not consider them a good source of nutrition information as they did not talk about nutrition. In terms of ICTs, mobile phones were the most available and used by both CHWs and mothers. CHWs showed willingness to incorporate nutrition counselling through mobile phone as this can enhance their productivity, reduce travel time and improve service quality. Mothers were willing to receive voice calls from CHWs as long as the decision makers in the households were informed. Conclusions Our study indicated that there are gaps in IYCF related service delivery and there is a potential for using mobile phones to both strengthen the quality of service delivery as well as reaching out to the mothers in the community. It is important however, to consider the community readiness to accept the technology during the design and delivery of the intervention. |
| first_indexed | 2024-12-14T13:54:28Z |
| format | Article |
| id | doaj.art-97cba88cf71643b5b79690165a7370cb |
| institution | Directory Open Access Journal |
| issn | 1472-6963 |
| language | English |
| last_indexed | 2024-12-14T13:54:28Z |
| publishDate | 2018-07-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Health Services Research |
| spelling | doaj.art-97cba88cf71643b5b79690165a7370cb2022-12-21T22:58:53ZengBMCBMC Health Services Research1472-69632018-07-0118111010.1186/s12913-018-3351-zHow can mobile phones be used to improve nutrition service delivery in rural Bangladesh?Nazib Uz Zaman Khan0Sabrina Rasheed1Tamanna Sharmin2A. K. Siddique3Micheal Dibley4Ashraful Alam5International Centre for Diarrhoeal Disease Research, Bangladesh (icddr, b)International Centre for Diarrhoeal Disease Research, Bangladesh (icddr, b)International Centre for Diarrhoeal Disease Research, Bangladesh (icddr, b)International Centre for Diarrhoeal Disease Research, Bangladesh (icddr, b)International Public Health, Sydney School of Public Health, Sydney Medical School, The University of SydneyInternational Public Health, Sydney School of Public Health, Sydney Medical School, The University of SydneyAbstract Background Nutrition has been integrated within the health services in Bangladesh as it is an important issue for health and development. High penetration of mobile phones in the community and favourable policy and political commitment of the Government of Bangladesh has created possibilities of using Information Communication Technology such as mobile phones for nutrition programs. In this paper the implementation of nutrition services with a specific focus on infant and young child feeding was explored and the potential for using mobile phones to improve the quality and coverage of nutrition services was assessed. Methods A qualitative study was conducted in Mirzapur and Chakaria sub-districts, Bangladesh from February–April 2014. We conducted 24 in-depth interviews (mothers of young children), 8 focus group discussions (fathers and grandmothers); and 13 key informant interviews (community health workers or CHWs). We also observed 4 facilities and followed 2 CHWs during their work day. The data was analyzed manually using pre-existing themes. Results In this community, mothers demonstrated gaps in knowledge about IYCF. They depended on their social network and media for IYCF information. Although CHWs were trusted in the community, mothers and their family members did not consider them a good source of nutrition information as they did not talk about nutrition. In terms of ICTs, mobile phones were the most available and used by both CHWs and mothers. CHWs showed willingness to incorporate nutrition counselling through mobile phone as this can enhance their productivity, reduce travel time and improve service quality. Mothers were willing to receive voice calls from CHWs as long as the decision makers in the households were informed. Conclusions Our study indicated that there are gaps in IYCF related service delivery and there is a potential for using mobile phones to both strengthen the quality of service delivery as well as reaching out to the mothers in the community. It is important however, to consider the community readiness to accept the technology during the design and delivery of the intervention.http://link.springer.com/article/10.1186/s12913-018-3351-zIYCFNutritionFormative researchMobile phoneBangladesh |
| spellingShingle | Nazib Uz Zaman Khan Sabrina Rasheed Tamanna Sharmin A. K. Siddique Micheal Dibley Ashraful Alam How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? BMC Health Services Research IYCF Nutrition Formative research Mobile phone Bangladesh |
| title | How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? |
| title_full | How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? |
| title_fullStr | How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? |
| title_full_unstemmed | How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? |
| title_short | How can mobile phones be used to improve nutrition service delivery in rural Bangladesh? |
| title_sort | how can mobile phones be used to improve nutrition service delivery in rural bangladesh |
| topic | IYCF Nutrition Formative research Mobile phone Bangladesh |
| url | http://link.springer.com/article/10.1186/s12913-018-3351-z |
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