Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams

Introduction Teams are critical to managing the health care needs of patients with part-time trainee providers. High-functioning teams require trusting relationships among trainees and staff and opportunities to learn and practice skills together. Irregular trainee schedules, time-limited training p...

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Main Authors: Shalini Patel, Bridget C. O'Brien, Maya Dulay, Gillian Earnest, Rebecca L. Shunk
Format: Article
Language:English
Published: Association of American Medical Colleges 2018-12-01
Series:MedEdPORTAL
Subjects:
Online Access:http://www.mededportal.org/doi/10.15766/mep_2374-8265.10786
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author Shalini Patel
Bridget C. O'Brien
Maya Dulay
Gillian Earnest
Rebecca L. Shunk
author_facet Shalini Patel
Bridget C. O'Brien
Maya Dulay
Gillian Earnest
Rebecca L. Shunk
author_sort Shalini Patel
collection DOAJ
description Introduction Teams are critical to managing the health care needs of patients with part-time trainee providers. High-functioning teams require trusting relationships among trainees and staff and opportunities to learn and practice skills together. Irregular trainee schedules, time-limited training programs, and lack of protected time for team development during clinic can hinder development of high-functioning teams. Methods To provide time for team development, we created an annual half-day team retreat for interprofessional trainees and staff at three San Francisco Veterans Affairs primary care clinics. We used principles of high-functioning teams and relationship-centered communication to develop retreat content, then trained interprofessional faculty members to facilitate and role-model this content. Retreat objectives and content focused on building relationships, establishing team goals, clarifying roles, and learning communication skills. Postretreat surveys and qualitative content analysis of comments and team goals evaluated retreat objectives and opportunities for improvement. Results Between 2011 and 2017, 16 team retreats were attended by 232 interprofessional trainees and 77 unique staff (some attended multiple times). Thirty-seven faculty facilitated. Most participants strongly agreed that they knew their team members better personally and professionally after the retreat (M = 4.7 out of 5, n = 368); 78% of teams (n = 65) submitted SMART goals addressing high-functioning teams. Participants’ comments consistently reflected the benefits of protected time for team building. Discussion This team retreat supports team development among trainees and staff on primary care teams by promoting relationship building, role clarity, communication, and team processes. It can be valuable for all interprofessional participants.
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spelling doaj.art-97e07ee29a3f4fdf8db3496db31814db2022-12-21T21:23:53ZengAssociation of American Medical CollegesMedEdPORTAL2374-82652018-12-011410.15766/mep_2374-8265.10786Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning TeamsShalini Patel0Bridget C. O'Brien1Maya Dulay2Gillian Earnest3Rebecca L. Shunk4Associate Professor, Department of Medicine, University of California, San Francisco, School of Medicine; Chief of Primary Care, San Francisco VAAssociate Professor, Department of Medicine, University of California, San Francisco, School of Medicine; Director of Scholarship and Evaluation, Center of Excellence in Primary Care Education, San Francisco VAAssociate Professor, Department of Medicine, University of California, San Francisco, School of Medicine; Associate Director for Clinical Care and Education, San Francisco VAResearch Data Analyst, University of California, San Francisco, School of Medicine; Research Data Analyst, San Francisco VAProfessor, Department of Medicine, University of California, San Francisco, School of Medicine; Associate Chief of Staff for Education, San Francisco VA; Co-Director, Center of Excellence for Primary Care Education, San Francisco VAIntroduction Teams are critical to managing the health care needs of patients with part-time trainee providers. High-functioning teams require trusting relationships among trainees and staff and opportunities to learn and practice skills together. Irregular trainee schedules, time-limited training programs, and lack of protected time for team development during clinic can hinder development of high-functioning teams. Methods To provide time for team development, we created an annual half-day team retreat for interprofessional trainees and staff at three San Francisco Veterans Affairs primary care clinics. We used principles of high-functioning teams and relationship-centered communication to develop retreat content, then trained interprofessional faculty members to facilitate and role-model this content. Retreat objectives and content focused on building relationships, establishing team goals, clarifying roles, and learning communication skills. Postretreat surveys and qualitative content analysis of comments and team goals evaluated retreat objectives and opportunities for improvement. Results Between 2011 and 2017, 16 team retreats were attended by 232 interprofessional trainees and 77 unique staff (some attended multiple times). Thirty-seven faculty facilitated. Most participants strongly agreed that they knew their team members better personally and professionally after the retreat (M = 4.7 out of 5, n = 368); 78% of teams (n = 65) submitted SMART goals addressing high-functioning teams. Participants’ comments consistently reflected the benefits of protected time for team building. Discussion This team retreat supports team development among trainees and staff on primary care teams by promoting relationship building, role clarity, communication, and team processes. It can be valuable for all interprofessional participants.http://www.mededportal.org/doi/10.15766/mep_2374-8265.10786InterprofessionalPrimary CareTeam-Based CareTeam Building
spellingShingle Shalini Patel
Bridget C. O'Brien
Maya Dulay
Gillian Earnest
Rebecca L. Shunk
Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
MedEdPORTAL
Interprofessional
Primary Care
Team-Based Care
Team Building
title Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
title_full Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
title_fullStr Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
title_full_unstemmed Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
title_short Team Retreats for Interprofessional Trainees and Clinic Staff: Accelerating the Development of High-Functioning Teams
title_sort team retreats for interprofessional trainees and clinic staff accelerating the development of high functioning teams
topic Interprofessional
Primary Care
Team-Based Care
Team Building
url http://www.mededportal.org/doi/10.15766/mep_2374-8265.10786
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