The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey

BackgroundOlder adults were perceived as a vulnerable group during the COVID-19 pandemic due to the health and mental health challenges they faced. The pandemic was accompanied by an “infodemic” of overabundant and questionable information that has affected older adults’ ment...

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Main Authors: Frankie Ho Chun Wong, Dara Kiu Yi Leung, Edwin Lok Yan Wong, Tianyin Liu, Shiyu Lu, On Fung Chan, Gloria Hoi Yan Wong, Terry Yat Sang Lum
Format: Article
Language:English
Published: JMIR Publications 2022-02-01
Series:JMIR Infodemiology
Online Access:https://infodemiology.jmir.org/2022/1/e33029
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author Frankie Ho Chun Wong
Dara Kiu Yi Leung
Edwin Lok Yan Wong
Tianyin Liu
Shiyu Lu
On Fung Chan
Gloria Hoi Yan Wong
Terry Yat Sang Lum
author_facet Frankie Ho Chun Wong
Dara Kiu Yi Leung
Edwin Lok Yan Wong
Tianyin Liu
Shiyu Lu
On Fung Chan
Gloria Hoi Yan Wong
Terry Yat Sang Lum
author_sort Frankie Ho Chun Wong
collection DOAJ
description BackgroundOlder adults were perceived as a vulnerable group during the COVID-19 pandemic due to the health and mental health challenges they faced. The pandemic was accompanied by an “infodemic” of overabundant and questionable information that has affected older adults’ mental health. As the infodemic and ageist narratives were prevalent online, more anxiety symptoms have been induced among older adults who used social media. Age-friendly communication, advocated by the World Health Organization’s Age-friendly City (AFC) guide, could be an antidote by providing tailored information via appropriate channels for older adults. ObjectiveThis study investigated the role of community capacity for age-friendly communication in mitigating anxiety during the pandemic. We hypothesized that age-friendly communication would moderate the effects of infection risks and social media use on anxiety. A double-moderating effect was hypothesized in the context of diminished trust in traditional media. MethodsData were collected from a cross-sectional telephone survey conducted in Hong Kong in 2020. Older adults (N=3421, age≥60 years) were interviewed about their well-being and daily lives. Community capacity for age-friendly communication was measured in a living district–based evaluation. It had 2 components: the reach of appropriate information to older adults (AFC-Information) and the age-friendliness of communication technologies (AFC-Communication Technology) in the community. We tested the hypothesized moderation and double-moderation effects with ordinary least squares regressions. ResultsPerceived COVID-19 infection risk (b=0.002, P=.02) and use of social media for COVID-19 information (b=0.08, P=.04) were associated with more anxiety symptoms. The effect of using social media was moderated by AFC-Information (b=–0.39, P=.002) and AFC-Communication Technology (b=–1.06, P<.001), and the effect of perceived COVID-19 infection risk was moderated by AFC-Information (b=–0.03, P=.002) and AFC-Communication Technology (b=–0.05, P<.001). Lower trust in traditional media exacerbated anxiety symptoms associated with social media use (b=–0.08, P=.02). Higher AFC-Information alleviated this moderation effect (AFC-Information × media trust b=–0.65, P<.001; AFC-Information × social media use b=–2.18, P<.001; 3-way interaction b=0.40, P=.003). ConclusionsOur findings highlight the role of community age-friendly communication in mitigating anxiety related to the infodemic. Although using social media may have exacerbated the impact of the infodemic on older adults, it has the potential to deliver timely information for an adequate health response. Although the amplifying effects of low media trust was associated with social media use, age-friendly communication determined its strength. Instead of discouraging the use of digital technologies for COVID-19 information, efforts should be made in tailoring information and communication technologies in local communities for older adults.
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spelling doaj.art-97f39267b95748919d9003c115c0ee1a2023-08-28T20:53:17ZengJMIR PublicationsJMIR Infodemiology2564-18912022-02-0121e3302910.2196/33029The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional SurveyFrankie Ho Chun Wonghttps://orcid.org/0000-0001-9072-769XDara Kiu Yi Leunghttps://orcid.org/0000-0002-7255-2790Edwin Lok Yan Wonghttps://orcid.org/0000-0003-1956-2989Tianyin Liuhttps://orcid.org/0000-0002-8194-5342Shiyu Luhttps://orcid.org/0000-0002-9355-4883On Fung Chanhttps://orcid.org/0000-0002-8506-9677Gloria Hoi Yan Wonghttps://orcid.org/0000-0002-1331-942XTerry Yat Sang Lumhttps://orcid.org/0000-0003-1196-5345 BackgroundOlder adults were perceived as a vulnerable group during the COVID-19 pandemic due to the health and mental health challenges they faced. The pandemic was accompanied by an “infodemic” of overabundant and questionable information that has affected older adults’ mental health. As the infodemic and ageist narratives were prevalent online, more anxiety symptoms have been induced among older adults who used social media. Age-friendly communication, advocated by the World Health Organization’s Age-friendly City (AFC) guide, could be an antidote by providing tailored information via appropriate channels for older adults. ObjectiveThis study investigated the role of community capacity for age-friendly communication in mitigating anxiety during the pandemic. We hypothesized that age-friendly communication would moderate the effects of infection risks and social media use on anxiety. A double-moderating effect was hypothesized in the context of diminished trust in traditional media. MethodsData were collected from a cross-sectional telephone survey conducted in Hong Kong in 2020. Older adults (N=3421, age≥60 years) were interviewed about their well-being and daily lives. Community capacity for age-friendly communication was measured in a living district–based evaluation. It had 2 components: the reach of appropriate information to older adults (AFC-Information) and the age-friendliness of communication technologies (AFC-Communication Technology) in the community. We tested the hypothesized moderation and double-moderation effects with ordinary least squares regressions. ResultsPerceived COVID-19 infection risk (b=0.002, P=.02) and use of social media for COVID-19 information (b=0.08, P=.04) were associated with more anxiety symptoms. The effect of using social media was moderated by AFC-Information (b=–0.39, P=.002) and AFC-Communication Technology (b=–1.06, P<.001), and the effect of perceived COVID-19 infection risk was moderated by AFC-Information (b=–0.03, P=.002) and AFC-Communication Technology (b=–0.05, P<.001). Lower trust in traditional media exacerbated anxiety symptoms associated with social media use (b=–0.08, P=.02). Higher AFC-Information alleviated this moderation effect (AFC-Information × media trust b=–0.65, P<.001; AFC-Information × social media use b=–2.18, P<.001; 3-way interaction b=0.40, P=.003). ConclusionsOur findings highlight the role of community age-friendly communication in mitigating anxiety related to the infodemic. Although using social media may have exacerbated the impact of the infodemic on older adults, it has the potential to deliver timely information for an adequate health response. Although the amplifying effects of low media trust was associated with social media use, age-friendly communication determined its strength. Instead of discouraging the use of digital technologies for COVID-19 information, efforts should be made in tailoring information and communication technologies in local communities for older adults.https://infodemiology.jmir.org/2022/1/e33029
spellingShingle Frankie Ho Chun Wong
Dara Kiu Yi Leung
Edwin Lok Yan Wong
Tianyin Liu
Shiyu Lu
On Fung Chan
Gloria Hoi Yan Wong
Terry Yat Sang Lum
The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
JMIR Infodemiology
title The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
title_full The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
title_fullStr The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
title_full_unstemmed The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
title_short The Moderating Role of Community Capacity for Age-friendly Communication in Mitigating Anxiety of Older Adults During the COVID-19 Infodemic: Cross-sectional Survey
title_sort moderating role of community capacity for age friendly communication in mitigating anxiety of older adults during the covid 19 infodemic cross sectional survey
url https://infodemiology.jmir.org/2022/1/e33029
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