Reduction of missed appointments at an urban primary care clinic: a randomised controlled study
<p>Abstract</p> <p>Background</p> <p>Missed appointments are known to interfere with appropriate care and to misspend medical and administrative resources. The aim of this study was to test the effectiveness of a sequential intervention reminding patients of their upcom...
Main Authors: | Calmy Alexandra, Chuard Carmen, Miserez Valerie, Kossovsky Michel P, Dominicé Dao Melissa, Junod Perron Noelle, Gaspoz Jean-Michel |
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Format: | Article |
Language: | English |
Published: |
BMC
2010-10-01
|
Series: | BMC Family Practice |
Online Access: | http://www.biomedcentral.com/1471-2296/11/79 |
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