Reduction of missed appointments at an urban primary care clinic: a randomised controlled study

<p>Abstract</p> <p>Background</p> <p>Missed appointments are known to interfere with appropriate care and to misspend medical and administrative resources. The aim of this study was to test the effectiveness of a sequential intervention reminding patients of their upcom...

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Bibliographic Details
Main Authors: Calmy Alexandra, Chuard Carmen, Miserez Valerie, Kossovsky Michel P, Dominicé Dao Melissa, Junod Perron Noelle, Gaspoz Jean-Michel
Format: Article
Language:English
Published: BMC 2010-10-01
Series:BMC Family Practice
Online Access:http://www.biomedcentral.com/1471-2296/11/79

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