Kajian Pustaka Mengenai Restaurant Atmosphere
Restaurant is one of the businesses that support tourism development. Restaurants nowadays don’t only provide food, but also the service and atmosphere to their customers. The purpose of this study is to discover the aspects defining restaurant atmosphere and the implications of restaurant atmospher...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Bina Nusantara University
2015-05-01
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Series: | Binus Business Review |
Subjects: | |
Online Access: | https://journal.binus.ac.id/index.php/BBR/article/view/994 |
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author | Adeline Agoes Nami Fitricia Pasaribu |
author_facet | Adeline Agoes Nami Fitricia Pasaribu |
author_sort | Adeline Agoes |
collection | DOAJ |
description | Restaurant is one of the businesses that support tourism development. Restaurants nowadays don’t only provide food, but also the service and atmosphere to their customers. The purpose of this study is to discover the
aspects defining restaurant atmosphere and the implications of restaurant atmosphere to other particular aspects related to restaurant business. This article is written based on a study conducted through a literature review. Through the examination, it is found that the atmosphere of a restaurant is one important aspect and can be considered as a competitive advantage as well as one of the determinants of customer satisfaction. |
first_indexed | 2024-03-12T07:42:47Z |
format | Article |
id | doaj.art-9832da3406a742b797be5c29fe3b7dea |
institution | Directory Open Access Journal |
issn | 2087-1228 2476-9053 |
language | English |
last_indexed | 2024-03-12T07:42:47Z |
publishDate | 2015-05-01 |
publisher | Bina Nusantara University |
record_format | Article |
series | Binus Business Review |
spelling | doaj.art-9832da3406a742b797be5c29fe3b7dea2023-09-02T21:11:26ZengBina Nusantara UniversityBinus Business Review2087-12282476-90532015-05-016111011610.21512/bbr.v6i1.994863Kajian Pustaka Mengenai Restaurant AtmosphereAdeline Agoes0Nami Fitricia Pasaribu1Bina Nusantara UniversityBina Nusantara UniversityRestaurant is one of the businesses that support tourism development. Restaurants nowadays don’t only provide food, but also the service and atmosphere to their customers. The purpose of this study is to discover the aspects defining restaurant atmosphere and the implications of restaurant atmosphere to other particular aspects related to restaurant business. This article is written based on a study conducted through a literature review. Through the examination, it is found that the atmosphere of a restaurant is one important aspect and can be considered as a competitive advantage as well as one of the determinants of customer satisfaction.https://journal.binus.ac.id/index.php/BBR/article/view/994restaurant, atmosphere, tourism, competitive advantage, customer satisfaction |
spellingShingle | Adeline Agoes Nami Fitricia Pasaribu Kajian Pustaka Mengenai Restaurant Atmosphere Binus Business Review restaurant, atmosphere, tourism, competitive advantage, customer satisfaction |
title | Kajian Pustaka Mengenai Restaurant Atmosphere |
title_full | Kajian Pustaka Mengenai Restaurant Atmosphere |
title_fullStr | Kajian Pustaka Mengenai Restaurant Atmosphere |
title_full_unstemmed | Kajian Pustaka Mengenai Restaurant Atmosphere |
title_short | Kajian Pustaka Mengenai Restaurant Atmosphere |
title_sort | kajian pustaka mengenai restaurant atmosphere |
topic | restaurant, atmosphere, tourism, competitive advantage, customer satisfaction |
url | https://journal.binus.ac.id/index.php/BBR/article/view/994 |
work_keys_str_mv | AT adelineagoes kajianpustakamengenairestaurantatmosphere AT namifitriciapasaribu kajianpustakamengenairestaurantatmosphere |