The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States
The impact of COVID-19 on the U.S. healthcare industry cannot be overstated. Telemedicine utilization increased overnight as all healthcare providers rushed to implement this delivery model to ensure accessibility and continuity of patient care. Our research objective was to determine measures that...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2020-10-01
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| Series: | Healthcare |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2227-9032/8/4/380 |
| _version_ | 1797552014711848960 |
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| author | Jose A. Betancourt Matthew A. Rosenberg Ashley Zevallos Jon R. Brown Michael Mileski |
| author_facet | Jose A. Betancourt Matthew A. Rosenberg Ashley Zevallos Jon R. Brown Michael Mileski |
| author_sort | Jose A. Betancourt |
| collection | DOAJ |
| description | The impact of COVID-19 on the U.S. healthcare industry cannot be overstated. Telemedicine utilization increased overnight as all healthcare providers rushed to implement this delivery model to ensure accessibility and continuity of patient care. Our research objective was to determine measures that were implemented to accommodate community and individual patient needs to afford access to critical services and to maintain safety standards. We analyzed literature since 2016 from two databases using Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). We compared observations, themes, service lines addressed, issues identified, and interventions requiring in-person care. From 44 articles published, we identified ten effectiveness themes overall and drew conclusions on service line successes. COVID-19 has caused rapid expansion in telemedicine. Necessary and required changes in access, risk mitigation, the need for social distancing, compliance, cost, and patient satisfaction are a few of the driving factors. This review showcased the healthcare industry’s ability to rapidly acclimate and change despite the pervasive spread of COVID-19 throughout the U.S. Although imperfect, unique responses were developed within telemedicine platforms to mitigate disruptions broadly and effectively in care and treatment modalities. |
| first_indexed | 2024-03-10T15:54:06Z |
| format | Article |
| id | doaj.art-983c4ee62cfa498da57dcc06db81420f |
| institution | Directory Open Access Journal |
| issn | 2227-9032 |
| language | English |
| last_indexed | 2024-03-10T15:54:06Z |
| publishDate | 2020-10-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Healthcare |
| spelling | doaj.art-983c4ee62cfa498da57dcc06db81420f2023-11-20T15:48:42ZengMDPI AGHealthcare2227-90322020-10-018438010.3390/healthcare8040380The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United StatesJose A. Betancourt0Matthew A. Rosenberg1Ashley Zevallos2Jon R. Brown3Michael Mileski4School of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USASchool of Health Administration, Texas State University, San Marcos, TX 78666, USAThe impact of COVID-19 on the U.S. healthcare industry cannot be overstated. Telemedicine utilization increased overnight as all healthcare providers rushed to implement this delivery model to ensure accessibility and continuity of patient care. Our research objective was to determine measures that were implemented to accommodate community and individual patient needs to afford access to critical services and to maintain safety standards. We analyzed literature since 2016 from two databases using Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). We compared observations, themes, service lines addressed, issues identified, and interventions requiring in-person care. From 44 articles published, we identified ten effectiveness themes overall and drew conclusions on service line successes. COVID-19 has caused rapid expansion in telemedicine. Necessary and required changes in access, risk mitigation, the need for social distancing, compliance, cost, and patient satisfaction are a few of the driving factors. This review showcased the healthcare industry’s ability to rapidly acclimate and change despite the pervasive spread of COVID-19 throughout the U.S. Although imperfect, unique responses were developed within telemedicine platforms to mitigate disruptions broadly and effectively in care and treatment modalities.https://www.mdpi.com/2227-9032/8/4/380telemedicineCOVID-19telehealthhealth service linespandemic |
| spellingShingle | Jose A. Betancourt Matthew A. Rosenberg Ashley Zevallos Jon R. Brown Michael Mileski The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States Healthcare telemedicine COVID-19 telehealth health service lines pandemic |
| title | The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States |
| title_full | The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States |
| title_fullStr | The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States |
| title_full_unstemmed | The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States |
| title_short | The Impact of COVID-19 on Telemedicine Utilization Across Multiple Service Lines in the United States |
| title_sort | impact of covid 19 on telemedicine utilization across multiple service lines in the united states |
| topic | telemedicine COVID-19 telehealth health service lines pandemic |
| url | https://www.mdpi.com/2227-9032/8/4/380 |
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