Coaching to Support Mental Health Apps: Exploratory Narrative Review

BackgroundThe therapeutic alliance is crucial for the success of face-to-face therapies. Little is known about how coaching functions and fosters the therapeutic alliance in asynchronous treatment modalities such as smartphone apps. ObjectiveThe aim of this paper...

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Main Authors: Ashley Meyer, Hannah Wisniewski, John Torous
Format: Article
Language:English
Published: JMIR Publications 2022-03-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2022/1/e28301
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author Ashley Meyer
Hannah Wisniewski
John Torous
author_facet Ashley Meyer
Hannah Wisniewski
John Torous
author_sort Ashley Meyer
collection DOAJ
description BackgroundThe therapeutic alliance is crucial for the success of face-to-face therapies. Little is known about how coaching functions and fosters the therapeutic alliance in asynchronous treatment modalities such as smartphone apps. ObjectiveThe aim of this paper was to assess how coaching functions and fosters the therapeutic alliance in asynchronous treatment modalities. MethodsWe conducted a selected review to gather preliminary data about the role of coaching in mobile technology use for mental health care. We identified 26 trials using a 2019 review by Tønning et al and a 2021 scoping review by Tokgöz et al to assess how coaching is currently being used across different studies. ResultsOur results showed a high level of heterogeneity as studies used varying types of coaching methods but provided little information about coaching protocols and training. Coaching was feasible by clinicians and nonclinicians, scheduled and on demand, and across all technologies ranging from phone calls to social media. ConclusionsFurther research is required to better understand the effects of coaching in mobile mental health treatments, but examples offered from reviewed papers suggest several options to implement coaching today. Coaching based on replicable protocols that are verifiable for fidelity will enable the scaling of this model and a better exploration of the digital therapeutic alliance.
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spelling doaj.art-987a57e9e7914518b1f979669f5268df2023-08-28T21:01:31ZengJMIR PublicationsJMIR Human Factors2292-94952022-03-0191e2830110.2196/28301Coaching to Support Mental Health Apps: Exploratory Narrative ReviewAshley Meyerhttps://orcid.org/0000-0001-6565-3510Hannah Wisniewskihttps://orcid.org/0000-0002-9931-2447John Toroushttps://orcid.org/0000-0002-5362-7937 BackgroundThe therapeutic alliance is crucial for the success of face-to-face therapies. Little is known about how coaching functions and fosters the therapeutic alliance in asynchronous treatment modalities such as smartphone apps. ObjectiveThe aim of this paper was to assess how coaching functions and fosters the therapeutic alliance in asynchronous treatment modalities. MethodsWe conducted a selected review to gather preliminary data about the role of coaching in mobile technology use for mental health care. We identified 26 trials using a 2019 review by Tønning et al and a 2021 scoping review by Tokgöz et al to assess how coaching is currently being used across different studies. ResultsOur results showed a high level of heterogeneity as studies used varying types of coaching methods but provided little information about coaching protocols and training. Coaching was feasible by clinicians and nonclinicians, scheduled and on demand, and across all technologies ranging from phone calls to social media. ConclusionsFurther research is required to better understand the effects of coaching in mobile mental health treatments, but examples offered from reviewed papers suggest several options to implement coaching today. Coaching based on replicable protocols that are verifiable for fidelity will enable the scaling of this model and a better exploration of the digital therapeutic alliance.https://humanfactors.jmir.org/2022/1/e28301
spellingShingle Ashley Meyer
Hannah Wisniewski
John Torous
Coaching to Support Mental Health Apps: Exploratory Narrative Review
JMIR Human Factors
title Coaching to Support Mental Health Apps: Exploratory Narrative Review
title_full Coaching to Support Mental Health Apps: Exploratory Narrative Review
title_fullStr Coaching to Support Mental Health Apps: Exploratory Narrative Review
title_full_unstemmed Coaching to Support Mental Health Apps: Exploratory Narrative Review
title_short Coaching to Support Mental Health Apps: Exploratory Narrative Review
title_sort coaching to support mental health apps exploratory narrative review
url https://humanfactors.jmir.org/2022/1/e28301
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