Lexicon-Based vs. Bert-Based Sentiment Analysis: A Comparative Study in Italian
Recent evolutions in the e-commerce market have led to an increasing importance attributed by consumers to product reviews made by third parties before proceeding to purchase. The industry, in order to improve the offer intercepting the discontent of consumers, has placed increasing attention toward...
Main Authors: | Rosario Catelli, Serena Pelosi, Massimo Esposito |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-01-01
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Series: | Electronics |
Subjects: | |
Online Access: | https://www.mdpi.com/2079-9292/11/3/374 |
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