Customer satisfaction on transportation market
The paper deals with problems concerning customers’ satisfaction. It summarizes results of primary research focused on an analysis of fundamental factors, which shape clients’ preferences, influence the level of satisfaction of transportation companies´ customers in general and in transportation com...
Main Authors: | Kateřina Ryglová, Šárka Stojarová |
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Format: | Article |
Language: | English |
Published: |
Mendel University Press
2007-01-01
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Series: | Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis |
Subjects: | |
Online Access: | https://acta.mendelu.cz/55/6/0141/ |
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