Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.

Nowadays, efforts to encourage changes in travel behaviour towards eco-friendly and active modes of transport are intensifying. A promising solution is to increase the use of sustainable public transport modes. Currently, a significant challenge related to this solution is the implementation of jour...

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Main Authors: Eva Malichová, Milan Straka, Ľuboš Buzna, Damiano Scandolari, Mario Scrocca, Marco Comerio
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0284844
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author Eva Malichová
Milan Straka
Ľuboš Buzna
Damiano Scandolari
Mario Scrocca
Marco Comerio
author_facet Eva Malichová
Milan Straka
Ľuboš Buzna
Damiano Scandolari
Mario Scrocca
Marco Comerio
author_sort Eva Malichová
collection DOAJ
description Nowadays, efforts to encourage changes in travel behaviour towards eco-friendly and active modes of transport are intensifying. A promising solution is to increase the use of sustainable public transport modes. Currently, a significant challenge related to this solution is the implementation of journey planners that will inform travellers about available travel solutions and facilitate decision-making by using personalisation techniques. This paper provides some valuable hints to journey planner developers on how to define and prioritise the travel offer categories and incentives to meet the travellers' expectations. The analysed data were obtained from a survey conducted in several European countries as part of the H2020 RIDE2RAIL project. The results confirm that travellers prefer to minimise travel time and stay on time. Also, incentives such as price discounts or class upgrades may play a crucial role in influencing the choices among travel solutions. By applying the regression analysis, it was found that preferences of travel offer categories and incentives are correlated with some demographic or travel-related factors. The results also show that subsets of significant factors strongly differ for particular travel offer categories and incentives, what underlines the importance of personalised recommendations in journey planners.
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spelling doaj.art-9995872d85394f61b9ce73d9725104682023-05-13T05:31:33ZengPublic Library of Science (PLoS)PLoS ONE1932-62032023-01-01184e028484410.1371/journal.pone.0284844Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.Eva MalichováMilan StrakaĽuboš BuznaDamiano ScandolariMario ScroccaMarco ComerioNowadays, efforts to encourage changes in travel behaviour towards eco-friendly and active modes of transport are intensifying. A promising solution is to increase the use of sustainable public transport modes. Currently, a significant challenge related to this solution is the implementation of journey planners that will inform travellers about available travel solutions and facilitate decision-making by using personalisation techniques. This paper provides some valuable hints to journey planner developers on how to define and prioritise the travel offer categories and incentives to meet the travellers' expectations. The analysed data were obtained from a survey conducted in several European countries as part of the H2020 RIDE2RAIL project. The results confirm that travellers prefer to minimise travel time and stay on time. Also, incentives such as price discounts or class upgrades may play a crucial role in influencing the choices among travel solutions. By applying the regression analysis, it was found that preferences of travel offer categories and incentives are correlated with some demographic or travel-related factors. The results also show that subsets of significant factors strongly differ for particular travel offer categories and incentives, what underlines the importance of personalised recommendations in journey planners.https://doi.org/10.1371/journal.pone.0284844
spellingShingle Eva Malichová
Milan Straka
Ľuboš Buzna
Damiano Scandolari
Mario Scrocca
Marco Comerio
Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
PLoS ONE
title Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
title_full Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
title_fullStr Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
title_full_unstemmed Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
title_short Study of travellers' preferences towards travel offer categories and incentives in the journey planning context.
title_sort study of travellers preferences towards travel offer categories and incentives in the journey planning context
url https://doi.org/10.1371/journal.pone.0284844
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