Knowledge Management Supporting from Improvement : Pattern and Experience

According to “Porter value chain” approach to the organization, knowledge management stands as a supporter of value-generating units in the organization. With a "process approach" to the organization, knowledge management tailored to the mission of the organization can be seen as the core...

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Main Authors: Solmaz Soltani, Rouhollah Tavallaei, Alireza Slambolchi, Yaser Ghaseminezhad
Format: Article
Language:fas
Published: Defence Industries Training and Research Institute 2019-11-01
Series:بهبود مدیریت
Subjects:
Online Access:https://www.behboodmodiriat.ir/article_102497_77cbb82d04c5f981e04a42b081b2bbdb.pdf
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author Solmaz Soltani
Rouhollah Tavallaei
Alireza Slambolchi
Yaser Ghaseminezhad
author_facet Solmaz Soltani
Rouhollah Tavallaei
Alireza Slambolchi
Yaser Ghaseminezhad
author_sort Solmaz Soltani
collection DOAJ
description According to “Porter value chain” approach to the organization, knowledge management stands as a supporter of value-generating units in the organization. With a "process approach" to the organization, knowledge management tailored to the mission of the organization can be seen as the core process of the organization, leading to organizational productivity enhancement. The main purpose of this research is investigating the role of knowledge management in the productivity dimensions of Gas Company. To accomplish this research, by experts in the Gas Company, six categories of Gas Company productivity factors were identified. Then, using interpretive structural modeling and questionnaire, factors were classified into six groups. In this study, firstly, by reviewing the literature on knowledge management and productivity of the Gas Company, its dimensions and components were identified and in the next stage, these dimensions were analyzed in an integrated way. The result has led to the design of a knowledge management role model for Gas Company productivity. The research questionnaire has been completed by 7 experts from Gas Company. The results show that knowledge management has the most influence on other factors affecting productivity and stand at the first level of the model. Human resources and capital are at the second level and are directly influenced by knowledge management. All factors of production at third level, intermediate consumption factor at fourth level and finally factor of productivity at fifth level are the most effectiveness.
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spelling doaj.art-99df8df744c8453b9747ef82ae0852122023-03-08T07:27:23ZfasDefence Industries Training and Research Instituteبهبود مدیریت2251-89912783-090X2019-11-01133107134102497Knowledge Management Supporting from Improvement : Pattern and ExperienceSolmaz Soltani0Rouhollah Tavallaei1Alireza Slambolchi2Yaser Ghaseminezhad3PhD candidate, Faculty of Humanities, Islamic Azad University of Hamadan, Hamedan, Iran.Assistant Professor, Faculty of Management and Economics, Imam Hossein University, Tehran, Iran.Assistant Professor, Faculty of Humanities, Islamic Azad University of Hamadan, Hamedan, Iran.Assistant Professor, Faculty of Management and Economics, Imam Hossein University, Tehran, Iran.According to “Porter value chain” approach to the organization, knowledge management stands as a supporter of value-generating units in the organization. With a "process approach" to the organization, knowledge management tailored to the mission of the organization can be seen as the core process of the organization, leading to organizational productivity enhancement. The main purpose of this research is investigating the role of knowledge management in the productivity dimensions of Gas Company. To accomplish this research, by experts in the Gas Company, six categories of Gas Company productivity factors were identified. Then, using interpretive structural modeling and questionnaire, factors were classified into six groups. In this study, firstly, by reviewing the literature on knowledge management and productivity of the Gas Company, its dimensions and components were identified and in the next stage, these dimensions were analyzed in an integrated way. The result has led to the design of a knowledge management role model for Gas Company productivity. The research questionnaire has been completed by 7 experts from Gas Company. The results show that knowledge management has the most influence on other factors affecting productivity and stand at the first level of the model. Human resources and capital are at the second level and are directly influenced by knowledge management. All factors of production at third level, intermediate consumption factor at fourth level and finally factor of productivity at fifth level are the most effectiveness.https://www.behboodmodiriat.ir/article_102497_77cbb82d04c5f981e04a42b081b2bbdb.pdfhuman resourcesknowledge managementproductivityintermediate consumptionproductive factorsinterpretive structural modelling
spellingShingle Solmaz Soltani
Rouhollah Tavallaei
Alireza Slambolchi
Yaser Ghaseminezhad
Knowledge Management Supporting from Improvement : Pattern and Experience
بهبود مدیریت
human resources
knowledge management
productivity
intermediate consumption
productive factors
interpretive structural modelling
title Knowledge Management Supporting from Improvement : Pattern and Experience
title_full Knowledge Management Supporting from Improvement : Pattern and Experience
title_fullStr Knowledge Management Supporting from Improvement : Pattern and Experience
title_full_unstemmed Knowledge Management Supporting from Improvement : Pattern and Experience
title_short Knowledge Management Supporting from Improvement : Pattern and Experience
title_sort knowledge management supporting from improvement pattern and experience
topic human resources
knowledge management
productivity
intermediate consumption
productive factors
interpretive structural modelling
url https://www.behboodmodiriat.ir/article_102497_77cbb82d04c5f981e04a42b081b2bbdb.pdf
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AT rouhollahtavallaei knowledgemanagementsupportingfromimprovementpatternandexperience
AT alirezaslambolchi knowledgemanagementsupportingfromimprovementpatternandexperience
AT yaserghaseminezhad knowledgemanagementsupportingfromimprovementpatternandexperience