Human and other critical factors in organizational learning in the hotel industry: A contingency approa
Organizational learning is instrumental to successful adaptation to today’s changing environment. Research on the subject in the context of the hotel industry is scant, however. The present study surveyed 147 Spanish hotels to determine the extent to which they drew from internal and external dr...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2016-01-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/722/pdf_9 |
| _version_ | 1826844532636909568 |
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| author | María del Mar Alonso-Almeida Maria de la Soledad Celemín-Pedroche Luis Rubio-Andrada José Miguel Rodríguez-Antón |
| author_facet | María del Mar Alonso-Almeida Maria de la Soledad Celemín-Pedroche Luis Rubio-Andrada José Miguel Rodríguez-Antón |
| author_sort | María del Mar Alonso-Almeida |
| collection | DOAJ |
| description | Organizational learning is instrumental to successful adaptation to
today’s changing environment. Research on the subject in the context
of the hotel industry is scant, however. The present study surveyed
147 Spanish hotels to determine the extent to which they drew from
internal and external drivers and cultural and technological enablers
and the level of organizational learning attained. These hotels were
also characterized by the contingency factors most relevant to the
industry and, based on the results, grouped into four clearly distinct
clusters. An analysis of the groupings confirmed statistically significant
inter-cluster differences. The empirical evidence gathered suggests
that while all the hotel establishments studied stressed organizational
learning, individual features determined differences in how
successfully it is implemented. The inter-cluster differences identified
suggest that the valuation of organizational learning varies with hotel
type and, therefore, different organizational learning strategies must
be implemented to attain higher performance. |
| first_indexed | 2024-12-19T03:35:36Z |
| format | Article |
| id | doaj.art-99f2576d029943b698e5e6497e56a9ac |
| institution | Directory Open Access Journal |
| issn | 2182-8466 |
| language | English |
| last_indexed | 2025-02-16T14:08:22Z |
| publishDate | 2016-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj.art-99f2576d029943b698e5e6497e56a9ac2025-02-02T03:38:51ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662016-01-011219710710.18089/tms.2016.12110Human and other critical factors in organizational learning in the hotel industry: A contingency approaMaría del Mar Alonso-Almeida0Maria de la Soledad Celemín-Pedroche 1Luis Rubio-Andrada2José Miguel Rodríguez-Antón3Universidad Autónoma de Madrid, Facultad de Ciencias Económicas y Empresariales Departamento de Organización de Empresas, Carretera de Colmenar Viejo, 28049 Madrid, SpainUniversidad Autónoma de Madrid, Facultad de Ciencias Económicas y Empresariales, Departamento de Organización de Empresas, 28049 Madrid, SpainUniversidad Autónoma de Madrid, Facultad de Ciencias Económicas y Empresariales, Departamento de Organización de Empresas, 28049 Madrid, SpainUniversidad Autónoma de Madrid, Facultad de Ciencias Económicas y Empresariales, Departamento de Organización de Empresas, 28049 Madrid, SpainOrganizational learning is instrumental to successful adaptation to today’s changing environment. Research on the subject in the context of the hotel industry is scant, however. The present study surveyed 147 Spanish hotels to determine the extent to which they drew from internal and external drivers and cultural and technological enablers and the level of organizational learning attained. These hotels were also characterized by the contingency factors most relevant to the industry and, based on the results, grouped into four clearly distinct clusters. An analysis of the groupings confirmed statistically significant inter-cluster differences. The empirical evidence gathered suggests that while all the hotel establishments studied stressed organizational learning, individual features determined differences in how successfully it is implemented. The inter-cluster differences identified suggest that the valuation of organizational learning varies with hotel type and, therefore, different organizational learning strategies must be implemented to attain higher performance.https://tmstudies.net/index.php/ectms/article/view/722/pdf_9organizational learningcontingency factorslearning enablersinternal driversexternal |
| spellingShingle | María del Mar Alonso-Almeida Maria de la Soledad Celemín-Pedroche Luis Rubio-Andrada José Miguel Rodríguez-Antón Human and other critical factors in organizational learning in the hotel industry: A contingency approa Tourism & Management Studies organizational learning contingency factors learning enablers internal drivers external |
| title | Human and other critical factors in organizational learning in the hotel industry: A contingency approa |
| title_full | Human and other critical factors in organizational learning in the hotel industry: A contingency approa |
| title_fullStr | Human and other critical factors in organizational learning in the hotel industry: A contingency approa |
| title_full_unstemmed | Human and other critical factors in organizational learning in the hotel industry: A contingency approa |
| title_short | Human and other critical factors in organizational learning in the hotel industry: A contingency approa |
| title_sort | human and other critical factors in organizational learning in the hotel industry a contingency approa |
| topic | organizational learning contingency factors learning enablers internal drivers external |
| url | https://tmstudies.net/index.php/ectms/article/view/722/pdf_9 |
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