Evaluation of corrective actions of feedback from clinicians on Clinical Laboratory Services at Bamenda Regional Hospital Laboratory, Cameroon

Evaluation of corrective actions of feedback from clinicians on Clinical Laboratory Services at Bamenda Regional Hospital Laboratory, Cameroon

Background: Customers’ satisfaction is imperative for success. Clinical laboratories continuously strive to attain very high levels of customer satisfaction to serve their clients and maintain accreditation. The concept of customer satisfaction has not yet been asserted in most clinical laboratories...

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Bibliographic Details
Main Authors: Victor N. Fondoh, Charles N. Awasom, Rebecca Enow-Tanjong, Richard M. Fondoh, Patrick Njukeng, Judith Shang, Juliana Ndasi, Moses Samje, Claris N. Muluh, Thompson N. Kinge
Format: Article
Language:English
Published: AOSIS 2020-03-01
Series:African Journal of Laboratory Medicine
Subjects:
evaluation
feedback
corrective actions
clinician satisfaction
clinical laboratory services
Online Access:https://ajlmonline.org/index.php/ajlm/article/view/843

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