Evaluation of corrective actions of feedback from clinicians on Clinical Laboratory Services at Bamenda Regional Hospital Laboratory, Cameroon
Background: Customers’ satisfaction is imperative for success. Clinical laboratories continuously strive to attain very high levels of customer satisfaction to serve their clients and maintain accreditation. The concept of customer satisfaction has not yet been asserted in most clinical laboratories...
Main Authors: | Victor N. Fondoh, Charles N. Awasom, Rebecca Enow-Tanjong, Richard M. Fondoh, Patrick Njukeng, Judith Shang, Juliana Ndasi, Moses Samje, Claris N. Muluh, Thompson N. Kinge |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2020-03-01
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Series: | African Journal of Laboratory Medicine |
Subjects: | |
Online Access: | https://ajlmonline.org/index.php/ajlm/article/view/843 |
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