Improving personality disorder care across mental health services: a system-wide approach

Improving personality disorder (PD) care across a healthcare system is an important but complex task and one that has been endeavoured by many organisations. Oxford Health National Health Service (NHS) Foundation Trust recently received funding from the NHS Long Term Plan’s Community Mental Health F...

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Main Authors: Charles Vincent, Hayley Trueman, Daniel Maughan, David Francis Hunt, Mia Morgan
Format: Article
Language:English
Published: BMJ Publishing Group 2022-09-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/11/3/e001979.full
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author Charles Vincent
Hayley Trueman
Daniel Maughan
David Francis Hunt
Mia Morgan
author_facet Charles Vincent
Hayley Trueman
Daniel Maughan
David Francis Hunt
Mia Morgan
author_sort Charles Vincent
collection DOAJ
description Improving personality disorder (PD) care across a healthcare system is an important but complex task and one that has been endeavoured by many organisations. Oxford Health National Health Service (NHS) Foundation Trust recently received funding from the NHS Long Term Plan’s Community Mental Health Framework to improve PD care across Buckinghamshire mental health services. Therefore, Oxford Healthcare Improvement performed a system-wide diagnostic assessment of gaps in the provision of care for patients with PD and produced a list of recommendations to aid future improvement work. We used a robust and systematic approach that included, a range of quality improvement methods, the mapping of patient pathways, collection of quantitative data on the utilisation of these pathways and focus groups with staff, patients and carers. This paper summarises our mixed-method approach to show how the first stage of improving a complex mental health system could be approached. It also outlines potential areas for improvement associated with the care and treatment of patients with PD and change ideas to address these areas. These include, ensuring a specialised approach to triage and assessment for patients with PD, upskilling the workforce across the system and utilising a variety of evidence-based practices to best support the range of patient needs. As well as introducing a leadership structure to ensure and support improvement work associated with PD care and treatment. We believe our methodological approach could be used beyond improving PD care and we hope that sharing our methods will aid organisations when approaching system-wide improvement work.
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spelling doaj.art-9a115b2e66244541b54301c0f3454d352022-12-22T03:47:30ZengBMJ Publishing GroupBMJ Open Quality2399-66412022-09-0111310.1136/bmjoq-2022-001979Improving personality disorder care across mental health services: a system-wide approachCharles Vincent0Hayley Trueman1Daniel Maughan2David Francis Hunt3Mia Morgan4Department of Experimental Psychology, University of Oxford, Oxford, UKPatient Safety, Oxford Academic Health Science Network, Oxford, UKOxford Health NHS Foundation Trust, Oxford, UKOxford Health NHS Foundation Trust, Oxford, UKOxford Health NHS Foundation Trust, Oxford, UKImproving personality disorder (PD) care across a healthcare system is an important but complex task and one that has been endeavoured by many organisations. Oxford Health National Health Service (NHS) Foundation Trust recently received funding from the NHS Long Term Plan’s Community Mental Health Framework to improve PD care across Buckinghamshire mental health services. Therefore, Oxford Healthcare Improvement performed a system-wide diagnostic assessment of gaps in the provision of care for patients with PD and produced a list of recommendations to aid future improvement work. We used a robust and systematic approach that included, a range of quality improvement methods, the mapping of patient pathways, collection of quantitative data on the utilisation of these pathways and focus groups with staff, patients and carers. This paper summarises our mixed-method approach to show how the first stage of improving a complex mental health system could be approached. It also outlines potential areas for improvement associated with the care and treatment of patients with PD and change ideas to address these areas. These include, ensuring a specialised approach to triage and assessment for patients with PD, upskilling the workforce across the system and utilising a variety of evidence-based practices to best support the range of patient needs. As well as introducing a leadership structure to ensure and support improvement work associated with PD care and treatment. We believe our methodological approach could be used beyond improving PD care and we hope that sharing our methods will aid organisations when approaching system-wide improvement work.https://bmjopenquality.bmj.com/content/11/3/e001979.full
spellingShingle Charles Vincent
Hayley Trueman
Daniel Maughan
David Francis Hunt
Mia Morgan
Improving personality disorder care across mental health services: a system-wide approach
BMJ Open Quality
title Improving personality disorder care across mental health services: a system-wide approach
title_full Improving personality disorder care across mental health services: a system-wide approach
title_fullStr Improving personality disorder care across mental health services: a system-wide approach
title_full_unstemmed Improving personality disorder care across mental health services: a system-wide approach
title_short Improving personality disorder care across mental health services: a system-wide approach
title_sort improving personality disorder care across mental health services a system wide approach
url https://bmjopenquality.bmj.com/content/11/3/e001979.full
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