E-mail-based health care in patients with dementia during the pandemic

Introduction/aimFrail and cognitively impaired older patients are particularly vulnerable groups during the pandemic. Lockdowns, social isolation, and physical inactivity considerably affect physical and mental wellbeing. During the pandemic process, routine medical checks and acute medical care ser...

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Main Authors: Kubra Altunkalem Seydi, Esra Ates Bulut, Idil Yavuz, Hemrin Kavak, Derya Kaya, Ahmet Turan Isik
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-08-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyt.2022.863923/full
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author Kubra Altunkalem Seydi
Kubra Altunkalem Seydi
Esra Ates Bulut
Esra Ates Bulut
Idil Yavuz
Hemrin Kavak
Hemrin Kavak
Derya Kaya
Derya Kaya
Ahmet Turan Isik
Ahmet Turan Isik
author_facet Kubra Altunkalem Seydi
Kubra Altunkalem Seydi
Esra Ates Bulut
Esra Ates Bulut
Idil Yavuz
Hemrin Kavak
Hemrin Kavak
Derya Kaya
Derya Kaya
Ahmet Turan Isik
Ahmet Turan Isik
author_sort Kubra Altunkalem Seydi
collection DOAJ
description Introduction/aimFrail and cognitively impaired older patients are particularly vulnerable groups during the pandemic. Lockdowns, social isolation, and physical inactivity considerably affect physical and mental wellbeing. During the pandemic process, routine medical checks and acute medical care services may be disrupted. The study aimed to demonstrate the feasibility and effectiveness of telemedicine in the delivery of healthcare services to elderly patients during the pandemic.Materials and methodsE-mails sent to the e-mail address of the department of geriatrics, which has been actively used for 4 years, between April 2020 and June 2021, were retrospectively evaluated. The time and reason for each application, referral to the patients, demographic data of the patients, and chronic diseases were recorded. E-mail frequencies were considered monthly time series, and time series charts for e-mail frequencies from patients were produced.ResultsA total of 374 e-mails that 213 patients sent were assessed. A vast majority, 97.6% of the e-mails, were sent by proxies. The mean age of patients was 78.7 ± 8.1 years, and 59.2% were women. Hypertension and dementia were the most common comorbidities. The applications mostly occurred in April-May and October-November 2020. The most common complaint in dementia was behavioral disturbances (13.6%). Geriatric outpatient appointments were arranged for 29.9% of the applicants, 14.2% were referred to the emergency department, and 23.0% were offered medical treatment. Outpatient examination and treatment were completed in 15% of the patients and 10.4% of them were hospitalized. The time series charts showed that e-mails were sent more frequently by patients with dementia than the others (p = 0.03).ConclusionsTelemedicine, which enables many problems of patients to be solved in geriatric practice without face-to-face appointments, can also prevent infections and unnecessary hospitalizations, especially during these unusual pandemic days.
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spelling doaj.art-9a16e1ef3e134e5db61c0660979b9b672022-12-22T04:01:33ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402022-08-011310.3389/fpsyt.2022.863923863923E-mail-based health care in patients with dementia during the pandemicKubra Altunkalem Seydi0Kubra Altunkalem Seydi1Esra Ates Bulut2Esra Ates Bulut3Idil Yavuz4Hemrin Kavak5Hemrin Kavak6Derya Kaya7Derya Kaya8Ahmet Turan Isik9Ahmet Turan Isik10Unit for Aging Brain and Dementia, Department of Geriatric Medicine, Faculty of Medicine, Dokuz Eylul University, Izmir, TurkeyGeriatric Science Association, Izmir, TurkeyGeriatric Science Association, Izmir, TurkeyDepartment of Geriatric Medicine, Adana City Training and Research Hospital, Adana, TurkeyDepartment of Statistics, Faculty of Science, Dokuz Eylul University, Izmir, TurkeyUnit for Aging Brain and Dementia, Department of Geriatric Medicine, Faculty of Medicine, Dokuz Eylul University, Izmir, TurkeyGeriatric Science Association, Izmir, TurkeyUnit for Aging Brain and Dementia, Department of Geriatric Medicine, Faculty of Medicine, Dokuz Eylul University, Izmir, TurkeyGeriatric Science Association, Izmir, TurkeyUnit for Aging Brain and Dementia, Department of Geriatric Medicine, Faculty of Medicine, Dokuz Eylul University, Izmir, TurkeyGeriatric Science Association, Izmir, TurkeyIntroduction/aimFrail and cognitively impaired older patients are particularly vulnerable groups during the pandemic. Lockdowns, social isolation, and physical inactivity considerably affect physical and mental wellbeing. During the pandemic process, routine medical checks and acute medical care services may be disrupted. The study aimed to demonstrate the feasibility and effectiveness of telemedicine in the delivery of healthcare services to elderly patients during the pandemic.Materials and methodsE-mails sent to the e-mail address of the department of geriatrics, which has been actively used for 4 years, between April 2020 and June 2021, were retrospectively evaluated. The time and reason for each application, referral to the patients, demographic data of the patients, and chronic diseases were recorded. E-mail frequencies were considered monthly time series, and time series charts for e-mail frequencies from patients were produced.ResultsA total of 374 e-mails that 213 patients sent were assessed. A vast majority, 97.6% of the e-mails, were sent by proxies. The mean age of patients was 78.7 ± 8.1 years, and 59.2% were women. Hypertension and dementia were the most common comorbidities. The applications mostly occurred in April-May and October-November 2020. The most common complaint in dementia was behavioral disturbances (13.6%). Geriatric outpatient appointments were arranged for 29.9% of the applicants, 14.2% were referred to the emergency department, and 23.0% were offered medical treatment. Outpatient examination and treatment were completed in 15% of the patients and 10.4% of them were hospitalized. The time series charts showed that e-mails were sent more frequently by patients with dementia than the others (p = 0.03).ConclusionsTelemedicine, which enables many problems of patients to be solved in geriatric practice without face-to-face appointments, can also prevent infections and unnecessary hospitalizations, especially during these unusual pandemic days.https://www.frontiersin.org/articles/10.3389/fpsyt.2022.863923/fullolder adultsdementiatelemedicineinformation technologyremote consultation
spellingShingle Kubra Altunkalem Seydi
Kubra Altunkalem Seydi
Esra Ates Bulut
Esra Ates Bulut
Idil Yavuz
Hemrin Kavak
Hemrin Kavak
Derya Kaya
Derya Kaya
Ahmet Turan Isik
Ahmet Turan Isik
E-mail-based health care in patients with dementia during the pandemic
Frontiers in Psychiatry
older adults
dementia
telemedicine
information technology
remote consultation
title E-mail-based health care in patients with dementia during the pandemic
title_full E-mail-based health care in patients with dementia during the pandemic
title_fullStr E-mail-based health care in patients with dementia during the pandemic
title_full_unstemmed E-mail-based health care in patients with dementia during the pandemic
title_short E-mail-based health care in patients with dementia during the pandemic
title_sort e mail based health care in patients with dementia during the pandemic
topic older adults
dementia
telemedicine
information technology
remote consultation
url https://www.frontiersin.org/articles/10.3389/fpsyt.2022.863923/full
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