An empirical study on performance management: A case study of national Iranian oil Production Distribution Company
The primary goal of creating a culture of performance management is to improve processes based on the responsibility of individuals and groups for the continuous improvement of business processes, and to contribute to their skills. In this paper, we discuss all related issues and indentify the most...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Growing Science
2012-10-01
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| Series: | Management Science Letters |
| Subjects: | |
| Online Access: | http://www.growingscience.com/msl/Vol2/msl_2012_191.pdf |
| _version_ | 1818155215264677888 |
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| author | Abolhassan Faghihi Alireza Afsharnezhad Mehdi Kheirandish |
| author_facet | Abolhassan Faghihi Alireza Afsharnezhad Mehdi Kheirandish |
| author_sort | Abolhassan Faghihi |
| collection | DOAJ |
| description | The primary goal of creating a culture of performance management is to improve processes based on the responsibility of individuals and groups for the continuous improvement of business processes, and to contribute to their skills. In this paper, we discuss all related issues and indentify the most important aspects and components of performance management. The proposed study of this paper is to find out which performance management works best for national Iranian oil products distribution company (NIOPDC). The proposed study uses analytical hierarchy process to prioritize all important factors based on pair-wise comparison. We use geometric mean to find the average of comparisons and all computations are performed using Expert Choice software package. In summary, stakeholders (0.262) are the most important components of our survey followed by employee management (0.247), social responsibility (0.190) comes in the third position and quality of services (0.166) and internal process (0.134) are two less important factors in this survey. |
| first_indexed | 2024-12-11T14:38:52Z |
| format | Article |
| id | doaj.art-9a1e7b9be8be4481b40ebfd119c92375 |
| institution | Directory Open Access Journal |
| issn | 1923-9335 1923-9343 |
| language | English |
| last_indexed | 2024-12-11T14:38:52Z |
| publishDate | 2012-10-01 |
| publisher | Growing Science |
| record_format | Article |
| series | Management Science Letters |
| spelling | doaj.art-9a1e7b9be8be4481b40ebfd119c923752022-12-22T01:02:02ZengGrowing ScienceManagement Science Letters1923-93351923-93432012-10-012724352440An empirical study on performance management: A case study of national Iranian oil Production Distribution CompanyAbolhassan FaghihiAlireza AfsharnezhadMehdi KheirandishThe primary goal of creating a culture of performance management is to improve processes based on the responsibility of individuals and groups for the continuous improvement of business processes, and to contribute to their skills. In this paper, we discuss all related issues and indentify the most important aspects and components of performance management. The proposed study of this paper is to find out which performance management works best for national Iranian oil products distribution company (NIOPDC). The proposed study uses analytical hierarchy process to prioritize all important factors based on pair-wise comparison. We use geometric mean to find the average of comparisons and all computations are performed using Expert Choice software package. In summary, stakeholders (0.262) are the most important components of our survey followed by employee management (0.247), social responsibility (0.190) comes in the third position and quality of services (0.166) and internal process (0.134) are two less important factors in this survey.http://www.growingscience.com/msl/Vol2/msl_2012_191.pdfPerformance managementAHPOil industry |
| spellingShingle | Abolhassan Faghihi Alireza Afsharnezhad Mehdi Kheirandish An empirical study on performance management: A case study of national Iranian oil Production Distribution Company Management Science Letters Performance management AHP Oil industry |
| title | An empirical study on performance management: A case study of national Iranian oil Production Distribution Company |
| title_full | An empirical study on performance management: A case study of national Iranian oil Production Distribution Company |
| title_fullStr | An empirical study on performance management: A case study of national Iranian oil Production Distribution Company |
| title_full_unstemmed | An empirical study on performance management: A case study of national Iranian oil Production Distribution Company |
| title_short | An empirical study on performance management: A case study of national Iranian oil Production Distribution Company |
| title_sort | empirical study on performance management a case study of national iranian oil production distribution company |
| topic | Performance management AHP Oil industry |
| url | http://www.growingscience.com/msl/Vol2/msl_2012_191.pdf |
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