| Summary: | Background: the control is essential for a hospital to achieve its objectives and goals, otherwise it would be impossible to define the measures to be taken to achieve them.
Objective: to evaluate control activities as a component of internal control in a Cuban hospital entity, showing the best direction to follow when making decisions, with a low level of uncertainty in the results.
Methods: a model was designed through Diffuse Compensatory Logic, composed of the fundamental elements of the control activities standard.
Results: the control activities in the hospital are in a deficient category of something true, negatively influencing staff turnover and performance indicators.
Conclusions: the control management index was obtained, showing that there are notable deficiencies in its implementation. Allowing the hospital to establish an improvement strategy based on an action plan.
DeCS: HOSPITAL ADMINISTRATION/methods; HOSPITAL ADMINISTRATION/standards; PERSONNEL ADMINISTRATION, HOSPITAL; FUZZY LOGIC; HEALTH STRATEGIES.
|
|---|