Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products

This paper aims to investigate factors influencing the purchasing behavior of Palestinian customers towards domestic and imported dairy products (Israeli and foreign). The secondary data were obtained from the competent authorities. On the other hand, primary data were gathered by utilizing personal...

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Main Authors: Mansoor Maitah, Rami Hodrab, Karel Malec, Sawsan Abu Shanab
Format: Article
Language:English
Published: Mendel University Press 2015-01-01
Series:Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
Subjects:
Online Access:https://acta.mendelu.cz/63/1/0355/
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author Mansoor Maitah
Rami Hodrab
Karel Malec
Sawsan Abu Shanab
author_facet Mansoor Maitah
Rami Hodrab
Karel Malec
Sawsan Abu Shanab
author_sort Mansoor Maitah
collection DOAJ
description This paper aims to investigate factors influencing the purchasing behavior of Palestinian customers towards domestic and imported dairy products (Israeli and foreign). The secondary data were obtained from the competent authorities. On the other hand, primary data were gathered by utilizing personal interviews and questionnaires. 450 questionnaires were distributed to all governorates of the West Bank. It has been concluded from statistical results that middle-income households concern mainly about quality, image and product validity period. In contrast, low-income households consider mainly product price. The consumer was satisfied with Israeli products that meet his needs. On the other hand, local consumer highly considered price and personal knowledge when purchasing local dairy products. Advertising negatively affected the consumer purchasing behavior of Israeli and foreign dairy products, in contrast it positively affected his behavior when purchasing local dairy products. Period of validity was the most influential factor on the purchasing decision for domestic and imported dairy products. It has been found that consumer expenditures on Israeli dairy products were the highest followed by local and foreign products. Recommendations are as follows: i) producers should develop products that could meet the needs and desires of consumers, ii) draw effective marketing policies, depending on technologists specialized in dairy industry, iii) take into account consumer awareness when developing advertising strategy, and iv) quality control should be adjusted in accordance with product specifications and standards.
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spelling doaj.art-9a586f399187448994d911476f0843fc2022-12-21T20:30:29ZengMendel University PressActa Universitatis Agriculturae et Silviculturae Mendelianae Brunensis1211-85162464-83102015-01-0163135536810.11118/actaun201563010355Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy ProductsMansoor Maitah0Rami Hodrab1Karel Malec2Sawsan Abu Shanab3Department of Economics, Faculty of Economics and Management, Czech University of Life Sciences Prague, Kamýcká 129, 165 21 Praha 6-Suchdol, Czech RepublicDepartment of Economics, Faculty of Economics and Management, Czech University of Life Sciences Prague, Kamýcká 129, 165 21 Praha 6-Suchdol, Czech RepublicDepartment of Economics, Faculty of Economics and Management, Czech University of Life Sciences Prague, Kamýcká 129, 165 21 Praha 6-Suchdol, Czech RepublicPalestinian Ministry of Labor, Ramallah, PalestineThis paper aims to investigate factors influencing the purchasing behavior of Palestinian customers towards domestic and imported dairy products (Israeli and foreign). The secondary data were obtained from the competent authorities. On the other hand, primary data were gathered by utilizing personal interviews and questionnaires. 450 questionnaires were distributed to all governorates of the West Bank. It has been concluded from statistical results that middle-income households concern mainly about quality, image and product validity period. In contrast, low-income households consider mainly product price. The consumer was satisfied with Israeli products that meet his needs. On the other hand, local consumer highly considered price and personal knowledge when purchasing local dairy products. Advertising negatively affected the consumer purchasing behavior of Israeli and foreign dairy products, in contrast it positively affected his behavior when purchasing local dairy products. Period of validity was the most influential factor on the purchasing decision for domestic and imported dairy products. It has been found that consumer expenditures on Israeli dairy products were the highest followed by local and foreign products. Recommendations are as follows: i) producers should develop products that could meet the needs and desires of consumers, ii) draw effective marketing policies, depending on technologists specialized in dairy industry, iii) take into account consumer awareness when developing advertising strategy, and iv) quality control should be adjusted in accordance with product specifications and standards.https://acta.mendelu.cz/63/1/0355/dairyconsumer behaviorconsumption trendmarketing mixmarketing polices
spellingShingle Mansoor Maitah
Rami Hodrab
Karel Malec
Sawsan Abu Shanab
Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
dairy
consumer behavior
consumption trend
marketing mix
marketing polices
title Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
title_full Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
title_fullStr Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
title_full_unstemmed Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
title_short Exploring the Determinants of Consumer Behavior in West Bank, Towards Domestic and Imported Dairy Products
title_sort exploring the determinants of consumer behavior in west bank towards domestic and imported dairy products
topic dairy
consumer behavior
consumption trend
marketing mix
marketing polices
url https://acta.mendelu.cz/63/1/0355/
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AT ramihodrab exploringthedeterminantsofconsumerbehaviorinwestbanktowardsdomesticandimporteddairyproducts
AT karelmalec exploringthedeterminantsofconsumerbehaviorinwestbanktowardsdomesticandimporteddairyproducts
AT sawsanabushanab exploringthedeterminantsofconsumerbehaviorinwestbanktowardsdomesticandimporteddairyproducts