Investigation of Complaints Received from Affiliated Centres in the Treatment Supervision Department of the Iran University of Medical Sciences in 2020

Investigation of Complaints Received from Affiliated Centres in the Treatment Supervision Department of the Iran University of Medical Sciences in 2020

Background: Complaints are expressions of dissatisfaction that need to be addressed and are a very effective tool for improving the quality of care and treatment services. This study was conducted to investigate the complaints received in 2020 in the treatment supervision department of the Iran Univ...

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Bibliographic Details
Main Authors: Fatemeh Najafipour Moghadam, Hossein Farzaneh, Javad Tabaeeian, Roghaieh Noee Dehshal, Saeed Bagheri
Format: Article
Language:English
Published: Shahid Sadoughi University of Medical Sciences 2022-10-01
Series:Journal of Evidence Based Health Policy, Management & Economics
Subjects:
complaint
accountability
satisfaction
patient rights
Online Access:http://jebhpme.ssu.ac.ir/article-1-366-en.html

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